Sr. VDI AD Engineer **Req number:** R4318 **Employment type:** Full time **Worksite flexibility:** Hybrid **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** We are looking for a motivated Sr. VDI AD Engineer ready to take us to the next level! If you have of experience in VDI and AD environment (Globally) responsible for maintaining VDI profiles and controlling access to our AD environment . The VDI/AD Senior Engineer will be responsible for maintaining VDI profiles and will be an escalation point for troubleshooting incidents/problems and are looking for your next career move, apply now.  **Job Description** We are looking for a **Sr. VDI AD Engineer** . **This position will** be **full-time** and **Hybrid** **.** **What You’ll Do** + Monitoring and taking remedial actions within the virtual and physical environments to ensure system availability. + Ensure the availability and reliability of VDI/AD services, including participating in standby/out of hours support as needed. + Create and map Entra groups with AWS roles with Permission Sets for new roles or modifications. + Review group memberships to ensure users are in appropriate roles. + Ensure IAM procedures meet internal policies and standards by documenting actions and completing checklists for compliance checks. + Responding to compromised accounts involves temporarily disabling them. + Coordinate temporary elevated permissions or special access for users while ensuring proper approvals are in place. + Update procedural documentation and contribute to the knowledge base for team support. + Respond to emergency access requests that bypass standard workflows, ensuring the appropriate overrides are documented. + Create on-demand reports on access logs and ServiceNow ticket resolutions for review. + Follow up with users and escalate issues when necessary. **What You'll Need** + Maintaining VDI profiles. + **Mandatory Skills- VDI, Active directory, AWS, IAM.** + Maintaining AD environment and access control. + Maintaining MS Intra ID service between deprecated AD environments. + Act as an escalation point for troubleshooting incidents/problems within the VDI/AD environments. + Work with other engineering teams to ensure that VDI environments are always fully available. + Troubleshooting/resolving VDI and AD related issues both independently and with the support of other engineering teams. + Ensure compliance with security measures to protect the VDI environment. + Manage AD to ensure that only authorized users can access sensitive data + Analytical mindset, problem solving skills and be detail oriented. + Knowledge of IAM concepts, protocols, policies, processes and technologies. + Follow process workflows outlined in documentation of the VDI and AD architecture, configurations and procedures. + Optimizing system operation and resource utilization. **Physical Demands** + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor. **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.