**Introduction** The IBM Cloud Networking Tribe is looking for a talented, innovative and enthusiastic Software engineering professional that will build the next generation IAAS to make our customers succeed. The IBM Cloud Networking Tribe has a global cloud presence that continues to grow and expand its reach. Our Network Services engineering team is responsible for delivering virtual network services with top-notch performance, first-rate security, fail-safe reliability and exceptional quality. We are a global team, so communication skills (both verbal and written) are critical as well as flexibility to work with team members in other time zones. **Your role and responsibilities** · Run the production environment by monitoring availability and taking a holistic view of system health · Provide primary operational support and engineering for IBM infrastructure. · Create sustainable systems and services through automation and uplifts · Improve reliability, quality, and time-to-market of our suite of cloud solutions · Provide support for production escalations and problem resolution for customers. · Proactively identifying issues and improvement opportunities. · Diagnose and resolve complex system, application software, security and related problems that impact system and availability. · Gather and analyze metrics from production systems to assist in performance tuning and fault finding · Partner with development teams to improve services through rigorous testing and release procedures · Understand business needs to define automation requirements and product architectural solutions. · Develop high-level product specifications with attention to system integration and feasibility · Define all aspects of development from appropriate technology and workflow to coding standards · Collaborate with other professionals to determine functional and non-functional requirements for automation software · Participate in technical reviews of requirements, specifications, designs, code and other artifacts.Learn new skills and adopt new practices readily in order to develop innovative and cutting-edge software products that maintain Company's technical leadership position **Required technical and professional expertise** · 2-3 years of experience on Software Industry. · Experience in Linux and Unix-Like operating systems · Proficiency in one or more high level languages, such as Python · Ability to write shell scripts - Automation · Experience in Cloud services and technologies like VPC, Gateways, NACL, security group. · Experience in Network debugging and Network routing protocols such as BGP, ISIS and others · Experience in DevOps and Site Reliability Engineering. · Understanding of Microservice Architecture, Docker, Kubernetes, and other cloud native technologies. · Debugging/Monitoring knowledge of Cloud Native Applications using Devops Tools such as Prometheus, NewRelic, Instana and others. · Good to have understanding on Devops Lifecycle and associated tools such as Git, CICD tools like Jenkins, Tekton, Travis and others · Understanding of Cloud Computing (IAAS, PAAS, SAAS) and Security Principles · Understanding of software quality assurance principles · A technical mindset with great attention to detail · A proactive approach to spotting problems, areas for improvement, and performance bottlenecks · Outstanding communication and presentation abilities