Principal Duties and Essential Responsibilities:

As a Lead, SRE, you will act as a tech lead to Site Reliability, Automation and Software Engineers based in Bengaluru, working closely with their counterparts in US to drive the adoption, operations, orchestration, securing, monitoring and optimization of Verint’s Cloud platforms. You will contribute to and communicate our vision and mission in close collaboration with your Engineering stakeholders, colleagues in Verint Cloud. Additionally, you will play a key role in planning and delivery of capabilities that contribute to objectives and initiatives at the department level. 

You will be responsible for growing and coaching engineers, unlocking creativity, and inspiring them to build the best solutions for users, and internal clients. You are comfortable with ambiguity, yet you excel at learning and driving clarity. You take end-to-end ownership of your area and embrace iteration, believing that Shift Left and failure—and failing fast—is a key part of building great travel tech.

You will work to break down silos, collaborating closely with product leaders and engineering leaders across Verint to ensure alignment with our vision.

Technical Leadership Inspire with tech leadership and empower multiple multi-functional product teams Nurture, grow and develop junior engineering talent in the team, technically Tech decision making and guidance Building software applications Automation and toil reduction Monitoring and Alerting improvements Continuous Quality and Process Improvement Architecture and Product Strategy Thought partner for Product to define, shape and deliver the roadmap Stakeholder engagement and management Architectural Guidance Drive innovation in own team