Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn teen, pottery barn kids, Rejuvenation, Mark & Graham, west elm, or Outward. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.
Overview of the Staff Accountant role
This position is responsible for the management of all credit card accounting and settlement reconciliation processes for all domestic and foreign retail entities. This role reports to the Accounting Manager-Credit Card Receivables within the accounting organization in Olive Branch, MS. This position will primarily be responsible for utilizing internal information systems to ensure cash collections for credit card sales are reconciled to POS reports transmitted to our merchant processors on a daily basis. This is a critical process as this makes up the majority of the company's sales. This role will require close coordination with the internal IT department as well as our merchant processor. Strong communication skills, a collaborative style, and robust analytical and technical capabilities will be required in order to be successful.
Responsibilities
Serve as the primary contact for all internal and external business partners for any credit card reconciliation-related issues or needs. Accounting close responsibilities include accounting for credit fees (US and Foreign), private label credit card rebates & fees, bad debt recoveries for retail and DTC. Reconcile credit card settlement to POS on a daily basis for all brands and sales channels. Reconcile all credit card receivable accounts on a monthly basis. Review and provide guidance related to company policies/procedures as it relates to our credit card reconciliation process. Ensure compliance with all policies and procedures. Provide various analyses to leadership regarding trends, cardholder base, loyalty programs, etc. Propose solutions to correct credit card receivable reconciliation issues. Audit support for credit card processes, as well as system testing as needed. Special projects as assigned. Operate a computer and communicate via telephone Transport materials and equipment and lift, move and carry objects up to 50 pounds on a limited basis
Criteria
Bachelor's degree in Accounting or Finance (4-year degree). Minimum 3 years accounting experience required. Experience handling credit card settlement reconciliation preferred; experience with ReconNet preferred. Strong technical/systems skills required. Excellent written and verbal communication skills required Strong analytical skills. Project management experience is a plus. Ability to manage multiple priorities and meet deadlines. Strong PC skills, especially Microsoft Excel. Self-directed, critical thinker is able to work independently. Knowledge of large corporate accounting programs. Ability to analyze data and produce reports to assist in operations and management.
Our Mission Around Diversity, Equity & Inclusion
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences—whatever they may be—are valued, explored and appreciated.
Benefits Just for You
Depending on your position and your location, here are a few highlights of what you might be eligible for:
A generous discount on all Williams-Sonoma, Inc. brands A 401(k) plan and other investment opportunities Paid vacations, holidays, and time off to volunteer Health benefits, dental and vision insurance, including same-sex domestic partner benefits Tax-free commuter benefits A wellness program that supports your physical, financial, and emotional health
Your Journey in Continued Learning
In-person and online learning opportunities through WSI University Cross-brand and cross-function career opportunities Resources for self-development Advisor (Mentor) program Career development workshops and learning programs Speaker series
WSI will not commence an immigration case or "sponsor" an individual for this position at this time (for example, H-1B or other employment-based immigration).
This role is not eligible for relocation assistance.