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At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

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Analyst/Sr. Analyst, Enterprise Audit Analytics

American Express’ Internal Audit Group (IAG) has reinvented our audit process and is leading the financial services industry with our Audit NextGen, Data-Driven Continuous Auditing, and Auditor of the Future initiatives. Each uniquely support our Winning Aspiration to be a world class internal audit function that:

Provides data-driven and technology-enabled assurance Delivers timely risk insights that are business-aware and forward-looking Supports our colleagues with experiences that prepare them to be enterprise leaders Collectively, IAG’s strategic initiatives, combined with our greatest asset – our people – enable IAG to utilize advanced data analysis capabilities, provide greater and continuous assurance, and help ensure quality products and services are provided to American Express customers. IAG’s innovative Data-Driven Continuous Auditing approach has led to patent-pending technology assets over our uniquely developed audit methodology and technology enablers. We are looking for those who share our mission and aspirations and are passionate about the use of data and technology in a collaborative, people-focused environment. 

Key Responsibilities

Translate business risks, controls and supporting data into analytic requirements and partners with colleagues to build effective analytics and insights Responsible for multiple simultaneous audit projects of all sizes and complexity across multiple business areas within and outside of local region, in unfamiliar areas, and for different audit leaders Link analytics and insights to ongoing strategic initiatives Apply proven/ advanced data algorithms, advanced analytic and modeling techniques to draw insights essential to driving improvement initiatives  Collaborate with other audit team members to drive analytically driven audit results Manage stake holders across first, second and third line of defense teams. Writing, debugging and compiling codes in multiple environment including LUMI, SQL, Python/Pyspark, Apache Spark, etc. Prototype and simulate use cases for Advanced analytics, ongoing & proactive assessment of analytic results in partnership with relevant teams, leveraging data to tell compelling business stories, with a keen focus on impact & insights Significantly contribute towards adoption and application of cutting edge techniques and software paradigms (available internally & externally) by continuously learning, researching and experimenting

Qualifications

Master’s degree in Analytics, Statistics, Operations Research, Computer science, Engineering, or other related fields with at least 1+ years of experience in the data and analytics Technical experience with analytic coding techniques, visualization tools and creating reporting dashboards Good understanding of scrum agile principles and tools such as Rally/JIRA. Knowledge in working on multiple data sources or lines of business is preferred in CS Hands on knowledge of SQL/ Hive QL, Visualization tools like Tableau, Power BI Experience with advanced analytic methods, such as machine learning, forecasting, cluster analysis, or pattern matching is a plus Track record of analyzing multiple sources of data to distill insights and drive business outcomes to help improve Customer Satisfaction Experience with LUMI is good to have Experience in Python environment and libraries (scikit, nltk, pandas and numpy). Working knowledge of statistical/data mining analysis tools, relationship databases and programming languages within the Big data environment Self-starter along with passion for continuous Innovation with a view to drive organizational improvements & impacts Business process experience in the financial services industry, including an understanding of related products, services, features, economics and key regulations Aptitude for working with data, interpreting results, business intelligence and analytic best practices Ability to break-down a complex problem into components, solve them using data analysis, process knowledge and risk/control knowledge, and communicate data analysis, issues and control recommendations with transparency and integrity Strong written and verbal communication skills that deliver quality, actionable and beneficial feedback to management on potential control issues and solutions to close gaps Ability to lead and manage multiple projects and incorporate developmental feedback across deliverables

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries  Bonus incentives  Support for financial-well-being and retirement  Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  Generous paid parental leave policies (depending on your location)  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.