As part of Intuit's Big Bet to grow our Mid-Market customers, come join the Global Business Solutions Group (GBSG) Customer Experience Growth & Retention team as the Staff Customer Experience Professional, responsible for product onboarding strategies and ecosystem growth opportunities.
We are looking for a customer-obsessed leader to optimize existing customer onboarding experiences and create new ones that will use the power of our ecosystem of products and expert-based services to drive growth and customer retention. This leader will help build onboarding experiences to help our various customer segments utilize their QuickBooks Online products to its greatest potential. You will partner with other functions including Marketing, Customer Success, Sales, Expert Network Platform, Product Management, PD, Design and Analytics to ensure we deliver the best experience for our customers as they get started with their QuickBooks products through deep customer insights and hypothesis-driven experimentation and innovation.