The Impact You Can Make

Team Impact

The Staff Development and Training Coordinator is responsible for training a diverse team in a patient-centered experience to support the ‘at the time of service’ including but not limited to check-in, check-out, appointment scheduling, registration, eligibility verification and benefit interpretation. Ability to successfully onboard Access staff to operational nuances, assuring success for our adult learner. Coordination of training schedule to ensure successful onboarding and orientation. Development and updating of training material for staff.

The Glens Falls Hospital Impact

Mission

Our Mission is to improve the health of people in our region by providing access to exceptional, affordable, and patient-centered care every day and in every setting.

How You Will Fulfill Your Potential

Responsibilities

Provides skill enhancement training including but not limited to Patient Experience.Provides web-based eligibility training including how to request, how to read and how to interpret responses.Provides demographic and insurance training, including all third-party payer product lines and contractual agreement to all departments performing registration throughout Glens Falls Hospital (Rehab, Cancer Center, Glens Falls Medical Group, etc).Follows up on errors to identify trends, provide re-education as well as ensures any needed updates are completed with training material

The Impact You Can Make

Team Impact

The Staff Development and Training Coordinator is responsible for training a diverse team in a patient-centered experience to support the ‘at the time of service’ including but not limited to check-in, check-out, appointment scheduling, registration, eligibility verification and benefit interpretation. Ability to successfully onboard Access staff to operational nuances, assuring success for our adult learner. Coordination of training schedule to ensure successful onboarding and orientation. Development and updating of training material for staff.

The Glens Falls Hospital Impact

Mission

Our Mission is to improve the health of people in our region by providing access to exceptional, affordable, and patient-centered care every day and in every setting.

How You Will Fulfill Your Potential

Responsibilities

Provides skill enhancement training including but not limited to Patient Experience.Provides web-based eligibility training including how to request, how to read and how to interpret responses.Provides demographic and insurance training, including all third-party payer product lines and contractual agreement to all departments performing registration throughout Glens Falls Hospital (Rehab, Cancer Center, Glens Falls Medical Group, etc).Follows up on errors to identify trends, provide re-education as well as ensures any needed updates are completed with training material