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Job Description:Job Description/Requirement
The Hardware Field Application Engineer is a customer-facing technical support role from pre-sales to post-sales, responsible for pitching Broadcom Ethernet switch/PHY/optics solutions, driving system architecture discussions, creating strategic plans to win customer projects and assisting customer board/system validation.
Scope of work
Technical role for pre-sales activitiesRegularly communicate with customers about Broadcom product updates and new featuresIdentify and win strategic opportunities with Sales and BU resourcePropose Broadcom solutions as per customer requirements and market trendsTechnical role for post-sales activitiesAssist pre-design simulation and Q&AReview customer hardware schematics and layout designSupport customer board bringing-up and system validationDrive customer designs to productionDebug and troubleshoot manufacturing and field issuesUnderstand customer applications, requirements and plans. Help product marketing team to define right products for targeted applications/markets.Work with hyperscaler/OEM/ODM customers and BU’s technical teams on a daily basisManage customer projects and provide deep-dive reports from technical and business perspectiveDevelop and maintain constructive relationships with customer engineers, technical leads and product marketing and manufacturing staff to gain insights to the workings of customer businessCollect market dynamics and intelligence for sales and BU to set right objectives and strategiesQualifications / Requirements
Bachelor’s degree or higher in EE8+ years working experience in hardware development of Ethernet switches/routersFamiliar with network architecture of modern hyperscale data centerFamiliar with network protocols such as ROCE, TCP/IP, ECMP, tunneling and 1588Familiar with IEEE802.3 Ethernet standards and OIF CEI-112G/224G specificationsGood knowledge of Ethernet physical layer from 1G to 800G is a mustGood knowledge of simulation tools for signal and power integrity is a mustGood knowledge of IEEE1588 is a mustMeet, talk and stay with customers for technical and business discussionsStrong verbal and written communication skill in English and MandarinAble to travel on demandExperience with Broadcom Switch/PHY/DSP products is preferredExperience with Broadcom switch SDK and CLI is a plusFirmware experience is a plusGood knowledge of PoE is a plusGood knowledge of optical communication is a plusBroadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law.
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