Why Work at Reputation?

Reputation reached over $100m in Annual Recurring Revenue (ARR) in 2022 and continues to grow worldwide.

We've raised over $200 million in funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including $150 million in equity financing from Marlin Equity Partners in January 2022. 

Reputation is trusted by more than 250 partners, including Google, Facebook, Salesforce, J.D. Power, Amazon and Web.com.

Our industry leading platform has been recognized by Forrester and Gartner as a vendor of choice in Voice of the Customer, Customer Feedback Management, and Social Suites research reports.

The platform is used by 10+ major automotive OEMs and 16,000 auto dealerships, more than 250 healthcare systems, and over 100 leading property management firms.

Our executive management team is committed to building a performance-based culture where excellence is rewarded and careers are developed.

Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck.

Our Mission: We exist to forge relationships between companies and communities.

Reputation is seeking a Full Stack Staff  Software Engineer to help push our enterprise social media SaaS application forward. This position will work on a wide variety of projects relating to the Reputation core platform. 

We are looking for engineers who can build simple, fast, and elegant software. The Reputation Engineering team is small, flat, and close knit. We want to hear from you if you are ready to build your technical skill set in a fast-paced, CI/CD environment.

Responsibilities:

Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)

Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation, and delivery of high-quality products to our users

Work in a fast-paced CI/CD Kanban environment and participate actively in feature development and bug resolution

Capability to manage multiple projects with material-technical risk across teams and processes; may serve as a functional lead or technical owner.

Work on several Reputation products to extend functionality and to maintain zero customer-reported bugs.

Be a mentor for colleagues and help promote knowledge-sharing

Additional duties as assigned.

Qualifications:

5+ years of experience in designing & implementing highly interactive UI for high-volume robust web applications 

Solid programming skills in JavaScript and React.js / Node.js.

Advanced knowledge of data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations

Advanced knowledge experience working with relational databases (i.e. Postgres), including development, troubleshooting, and performance optimization

Observability experience or willingness to learn

Experience working in a Cloud environment

User-Centric: You have a strong sense of empathy for the end-user and are driven to improve their experience

Technical Skills: Comfortable with data-intensive applications and distributed systems

We understand that not everyone can know everything. Any experience with the following technologies will help you stand out.

GraphQL

Websockets

RabbitMQ

Postgres

Elasticsearch

AWS / GCP

Applicants only - No 3rd party agency candidates.

When you join Reputation, you can expect:

Flexible working arrangements.

Career growth with paid training tuition opportunities.  

Active Employee Resource Groups (ERGs) to engage with. 

An equitable work environment. 

Our employees say it best:

According to Glassdoor, 94% of our employees approve of our CEO, Joe Burton. 

Our employees highlight our:

Ample Opportunities- “There are many opportunities to learn and grow. Many open roles are replaced with internal promotions.” 

Positive Culture- "Great opportunity and exceptional culture." “You will never have a better culture anywhere else. Period.” 

Training and Tools- “All managers truly want you to succeed, and you are given great tools and training to be successful in your role.”

Balance- “Great work life balance and awesome team environment!”

Diversity Programs & Initiatives:

Our Reputation Nation spans around the world. This global perspective allows us to intentionally unlock the magic that comes from diversity of experience to contribute to our success.

At Reputation, we believe in:

Diversity: Embracing a culture that values uniqueness.

Inclusion: Inviting diverse groups to take part in company life.

Belonging: Helping each individual feel accepted for who they are.

"At Reputation, we see diversity and inclusion as the foundation for an equitable workplace. Our goal is to empower all of our employees, regardless of their background, to make an impact in their work each and every day." - Joe Burton, CEO, Reputation 

Additionally, we offer a variety of benefits and perks, such as:

Flexible PTO

Paid company holidays 

4 company provided, “Recharge Days”, which are wellness days off for the entire company

Several active Employee Resource Groups (ERG’s) to help foster inclusion and community 

Employee Assistance Program

Access to a wide variety of unique perks and apps: Ginger, Calm, Headspace, Carrot Fertility, Aaptiv, Omada, One Medical, SoFi 

Fetch Pet Insurance

401K

Health, dental and vision insurance

Paid maternity leave 

Employer paid short term and long term disability and life insurance

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To learn more about how we handle the personal data of applicants, visit our Candidate Privacy Notice.

Applicants only - No 3rd party agency candidates.