Remote, USA
8 days ago
Staff Pharmacist Communications
Company Overview More than 35 years ago, SelectQuote was founded on one core promise: to help our customers protect the people they value most. We pioneered the way consumers shopped for term life insurance, and now, we also help people find home insurance, auto insurance, senior health insurance and more. Our quick and easy process saves consumers both time and money, and today, more than 2 million families trust us to help them with their insurance needs. But what truly sets us apart is our people, and the opportunities to grow your career with SelectQuote are unmatched. About the Role The Staff Pharmacist on the Communications Team performs Drug Utilization Reviews (DURs) prescription transfers in and out and provider clarifications. The staff pharmacist receives inbound calls from providers and patients. Supervisory Responsibilities: This position has no direct supervisory responsibilities. Essential Duties and Responsibilities: Operates within the professional standards and in compliance with Federal State and local regulations Performs professional duties and responsibilities associated with the processing of prescriptions to meet the SelectRx objectives and personally maintains a high level of customer satisfaction Verifies that all prescription and health-related product orders are processed in accordance with Federal State and local laws and regulations governing the dispensing of medications and other healthcare-related products Implements and maintains policies and procedures of the Pharmacy Department Complies and adheres to professional practices and management of hourly pharmacy associates Ensures prompt and courteous customer service by all pharmacy associates Assists in training and supervising pharmacy interns and technicians Involvement in accurate and safe drug product selection Implements audit and quality control procedures to ensure compliance with SelectRx and regulatory requirements Maintains files records and submits required pharmacy reports Identifies evaluates and interprets prescriptions Accurately and efficiently performs verification of prescriptions into the SelectRx pharmacy operating system Receives new prescription orders orally from prescribers or other persons authorized by law Ability to monitor drug therapy of patients and recognize significant drug interactions Responsible for all activities of pharmacy technicians to ensure that all activities are performed completely safely and without risk or harm to patients Consults with patients or his/her agent regarding prescriptions either prior to or after dispensing or regarding any medical information contained in patients’ medication record system or patient chart as mandated by OBRA regulations Consult with any prescriber nurse or other health care professional or authorized agent thereof Develops and maintains professional relationships with the medical community in which SelectRx serves Resolves customer complaints and recommends corrective action plans. Treats all patients/clients with respect and courtesy; respects the patients’/clients’ rights to confidentiality and works cooperatively with other members of professional and non-professional staff Attends SelectRx meetings when requested including Pharmacist Meetings Pharmacy Technician Meetings Data Entry Meetings Delivery Meetings Administrative Meetings and Organization Monthly Meetings Markets the positive image of SelectRx throughout the local communities Skills/Abilities: Must possess the ability to work with automated prescription systems Knowledge and understanding of clinical software systems Possess good organizational and time management skills Demonstrates appropriate written and oral communication skills High degree of interpersonal and organizational skills Ability to effectively interact with all levels of management associates clients and general public Education and Experience: Bachelor of Science degree or Pharm.D. Degree from an accredited School of Pharmacy Certificates/Licenses/Registration Must hold or be willing to obtain a license by the State Board of Pharmacy to practice pharmacy in the state in they work in Physical Requirements: Prolonged periods of sitting at a desk and working on a computer SelectQuote Core Values: Service: We create positive customer experiences. Entrepreneurship: We create innovate & take risks. Leadership: We build & invest in high-performing teams. Empowerment: We embrace a changing environment. Courage: We challenge the status quo & drive continuous improvement. Teamwork: We help support & celebrate each other. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required.
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