As a Staff Product Manager for AI-powered help for the Consumer Ecosystem, you will be responsible for creating innovative solutions that will revolutionize the way people access help and guidance for our consumer products. Your role will focus on delivering expertise to customers and experts, while also enabling the producers that develop these experiences. You will work closely with various platform teams across Intuit, to develop and implement a cohesive strategy for Digital Experiences as part of the Customer Success organization in the Consumer Ecosystem.

To excel in this role, you must have a solid background in digital product management and possess exceptional leadership skills with a strong bias for action. You should have experience working in complex, high-stakes industries and be comfortable navigating ambiguity and making tough decisions. The successful candidate will be a creative problem-solver who is comfortable working in a highly collaborative and customer-obsessed work environment. Experience working with AI/ML technologies and platform capabilities, as well as a deep understanding of customer needs and expectations, will be key to success in this role.