Compensation Range $24.00 - $28.00 / Hour Position Overview: Eligible for a hybrid work schedule split between home & office. You may know us for our extensive menu of delicious food… and for being recognized by Fortune Magazine as one of the “100 Best Companies to Work For®” since 2014. We are seeking a detail-oriented and highly organized Staff Relations Coordinator to join our team! This role is critical in supporting various HR programs and processes including Ethics Point reporting, employment verifications, personnel file management, and the Quality Dining Program. If you enjoy working independently, have strong problem-solving skills, and thrive in a fast-paced environment, we want to hear from you! You’ll thrive in this position if you are: A proactive self-starter who enjoys managing multiple priorities. Passionate about accuracy, confidentiality, and delivering high-quality work. Collaborative by nature and comfortable working across teams. Detail-oriented with strong organizational and time management skills. An excellent communicator, both written and verbal. Here’s more of what you’ll get to do: Administer Ethics Point reporting, including weekly auditing, year-end reporting support, and ad hoc requests. Respond to verification of employment inquiries from state agencies and third-party verifiers. Manage personnel files (filing, auditing, purging, and fulfilling incoming documentation requests). Administer the Quality Dining Program for North Italia managers. Assist with the Staff Member Assistance Fund processes. Ensure compliance and accuracy through audits related to data management. Maintain professionalism and confidentiality at all times. What we require: 2+ years of Human Resources or Administrative experience. Advanced Excel skills, including VLOOKUP, INDEX-MATCH, pivot tables, and data analysis. Strong ability to work independently with minimal supervision. Exceptional verbal and written communication skills. Proficiency in MS Office Suite (Excel, Word, PowerPoint, Outlook). Excellent organizational skills with the ability to prioritize multiple tasks. Strong problem-solving and troubleshooting abilities. Collaborative team player with a positive and proactive attitude. What We Prefer: Bachelor’s Degree or equivalent experience. Experience in Human Resources or Administration within the restaurant, hospitality, or retail industry. Familiarity with HR software and tools. Knowledge of federal and state labor laws and HR compliance. Bilingual Spanish skills. What we offer: Vacation and sick time Medical, Dental & Vision 401K with company match Tuition reimbursement 25%-35% discount when dining as a guest Annual stipend for dining in our restaurants About the Company: Named to FORTUNE Magazine’s “100 Best Companies to Work For®” list every year since 2014, The Cheesecake Factory Incorporated is a leader in experiential dining. We are culinary-forward and relentlessly focused on hospitality. Delicious, memorable experiences created by passionate people—this defines who we are and where we are going. We currently own and operate 353 restaurants throughout the United States and Canada under brands including The Cheesecake Factory®, North Italia®, Flower Child® and a collection of other FRC brands. Internationally, 34 The Cheesecake Factory® restaurants operate under licensing agreements. Our bakery division operates two facilities that produce quality cheesecakes and other baked products for our restaurants, international licensees and third-party bakery customers. We are an E-Verify and equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives, backgrounds and experiences to apply. The Cheesecake Factory offers reasonable accommodations to job applicants with disabilities. #SoCheesecake #LifeAtCheesecake