Job Description
Are you ready to write your next chapter?
Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.
What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one.
We’re looking for a Senior Site Reliability Engineer to join our ever-evolving Platforms team to help us unleash the potential of every business.
Are you ready to make your mark? Then you sound like a Worldpayer.
About the team
The Payrix team is a passionate, global team of payments and software experts who provide vertical software companies with an all-in-one platform and a white-glove approach, to capitalize on the opportunities within embedded payments for growth, innovation, and transformation. Our clients are leading vertical software providers that want to make their products stickier and grow revenue by offering payment solution to their end-customers.
Our SRE team places a high value on individuals who demonstrate intellectual curiosity and openness. We engage in collaboration across the organization, empowering our engineers to build reliable software while fostering a blameless and inclusive culture.
What you’ll own
The SRE team is dedicated to achieving operational excellence ensuring that we deliver an exceptional customer experience. In this role, you will bring database expertise to the SRE and Infrastructure teams as well as our engineering teams. You will work on helping build secure, scalable and highly available platform, collaborating with our product engineering teams to ensure alignment in reducing database related incidents, enhancing platform resilience, scalability, and advancing our incident response practices.
Work on database reliability and performance aspects from within the SRE team.
Analyze solutions and implement best practices for our database clusters (PostgreSQL).
Provide database expertise to engineering teams (for example through reviews of database migrations, queries and performance optimizations).
Work with peer SREs to roll out changes to our production environment and help mitigate database-related production incidents.
Work on observability of relevant database metrics and help achieve our database objectives.
Work on automation of database infrastructure and help build self-service tools.
Guiding product engineering teams on how to achieve operational excellence for new product and feature launches.
Collaborate with our platform and operations teams to build, maintain, performance tune and optimize our cloud infrastructure.
Debugging difficult technical challenges and making systems and products both work better.
Educate, mentor and hold the engineering teams accountable to improve the reliability of our systems and make reliability a core value of the engineering culture.
Participate in an on-call rotation to provide timely troubleshooting and resolution of urgent issues.
What you bring
An operational mindset and a drive to achieve operational excellence with at least 7+ years of experience in database administration (SQL and NoSQL).
Strong experience building and maintaining data services on RDBMS and distributed databases.
Familiarity with design and maintaining highly available cloud-based database systems in AWS or another cloud platform.
You have strong understanding of database internals, query optimization, and indexing strategies.
Experience with high availability solutions like logical replication, and clustering.
Ability to perform capacity planning and ensure an architecture is scalable to support fluctuating volumes
You have solid knowledge of SQL, PL/pgSQL and internals of PostgreSQL.
You have experience working in a distributed production environment.
You have experience with infrastructure automation and configuration management (at least one of Ansible, Terraform, Pulumi, etc)
Understanding of implementing solutions to reduce service disruptions and improving MTTD/MTTR
Excellent written and verbal communication skills, and a bias toward open, transparent cultural practices
Ability to work collaboratively across many teams influencing decisions and setting standards
Bachelor's or Master's degree in Computer Science or equivalent experience
This role requires on-call availability to ensure swift resolution of issues outside regular business hours
Desired Experience (not required):
Experience designing and building reliable systems capable of handling high throughput and low latency
A willingness to dive into understanding, debugging, and improving any layer of the stack
Strong programming skills and inclination towards automating complex administrative tasks
Experience with AWS, GCP, Azure, or other cloud environment
Familiarity with working in rapid growth environments
Positive outlook, strong work ethic, and responsive to internal and external clients.
Worldpay perks - what we’ll bring for you
We know it’s bigger than just your career. It’s your life, and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect.
A competitive salary and benefits.
Time to support charities and give back to your community.
Parental leave policy.
Global recognition platform.
Virgin Pulse access.
Global employee assistance program.
What makes a Worldpayer
At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team.
Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we’re always looking to create a bigger impact for our colleagues and customers.
Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up.
Determined. Inclusive. Open. Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives.
Does this sound like you? Then you sound like a Worldpayer.
Apply now to write the next chapter in your career. We can’t wait to hear from you.
To find out more about working with us, find us on LinkedIn.
Privacy Statement
Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.
EEOC Statement
Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here.
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.