The Challenge

As Eventbrite continues to grow and expand its reach, the challenge of protecting our users from bad actors, collusion, inappropriate content, and financial fraud and abuse becomes increasingly important. The Risk & Fraud Engineering team works behind the scenes to ensure our creators get paid and our attendees find amazing events. Keeping ahead of fraudsters requires a balance of proactivity and reactivity and the agility to switch focus when necessary. Our Engineers make sure we keep up without our customers noticing by designing low profile data-driven solutions to the ever-changing landscape of threats.

If the idea of working on one of the highest impact teams at Eventbrite whose problem space is constantly evolving excites you, we want to hear from you!

The Team

The Risk and Fraud team is a crosscutting team that owns a platform with connections to many different parts of Eventbrite’s site. We protect everything from account creation to event payout, and we have the opportunity to impact the success of all parts of the company. The team is cross-functional, with software engineers, data scientists, data analysts, product managers and an engineering manager working together to tackle these complex problems in creative ways. We value collaboration, both with each other and with other teams, clear and proactive communication, opportunities to learn, as well as biases for action.

The Role

As a Staff Software Engineer, you will be a technical leader who helps plan the future of the Risk and Fraud platform while also helping build it yourself. You will work alongside other Staff Engineers, Data Scientists, and Analysts to determine the technical direction of the team and of our code, making recommendations that drive us towards decisions that deliver impact for our customers and build a better, more performant, and more resilient system. You will lead by example within the team, mentoring junior engineers and helping them grow along the way. You will also participate in our on-call program. 

The Tech Stack

The existing tech stack is primarily written in Python with a Django framework, with some components written in TypeScript, all hosted on AWS. Other technologies we use include MySQL, DynamoDB, lambda, CDK, OpenSearch, Celery, Snowflake, Airflow, and SageMaker. You will also be a part of influencing the technical direction for the next iteration of our platform.

The Skillset In-depth experience working with Machine Learning and in close collaboration with Data Scientists 6+ years experience as a backend or data engineer - and possibly both, with an understanding of backend web technologies, datastores, data pipelines and distributed batch-processing systems. Expert in building high performance systems and services. Demonstrated ability to mentor and uplevel other engineers. Experience managing your own infrastructure. On any given day you could be working with Lambdas, Sagemaker, API Gateway, OpenSearch, DynamoDB, and much more! Experience aligning design, product and engineering goals. Analytical mindset – comfortable asking big questions about the system as a whole and breaking these down into smaller, testable hypotheses  Familiarity with the basic principles and activities of data science - collecting and cleaning data; extracting and evaluating features; designing, building, and training a model; evaluating results. Unstoppable learner – Initially you may not have all the skills above, but you’re confident that you can learn what you need in very short order. Efficient, practical programmer with a record of producing maintainable code Ability to take initiative and produce results with great communication and collaboration skills, especially when working with cross-functional stakeholders Desire to work on a high impact product that directly affects the success of the company as a whole Bonus Points Experience in an anti-abuse space in e-commerce, especially in marketplace companies, such as Fraud, Spam, Content Policy or Trust and Safety Experience as a team lead or technical leader within a team Experience with Python and Django Experience with Infrastructure As Code technologies, like Terraform or CDK

PAY TRANSPARENCY

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Eventbrite, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is listed below. You may also be eligible to participate in Eventbrite’s incentive program(s) (such as equity, annual incentive bonus and commission plans), subject to the applicable rules and restrictions.

Pay Transparency Range (US) $157,800—$283,900 USD ABOUT EVENTBRITE

At Eventbrite everyone is invited to be their whole self and we cultivate an environment to make sure that is feasible throughout the entirety of an individual's time at Eventbrite. We are committed to providing competitive, valuable and meaningful benefits and experiences for our employees to ensure we meet them where they are in life. 

Cultivating a diverse, equitable and inclusive culture where all people are invited and belong is our top priority. 

Employees can participate in resource groups and we offer global programming and training throughout the year to support a diverse and inclusive workplace.  Read more about our Diversity and Inclusion work for our team, culture, and community.

BENEFITS

We offer comprehensive benefits and a wellness package above and beyond standard medical benefits to support our Britelings’ lifestyle.

Eventbrite's global benefit programs are designed to meet you where you are by offering resources and support for your health, well-being, finances, and family. This includes support in a remote environment, wellness allowance, Carrot family planning benefit, Origin Financial Planning service, and other offerings to ease the mind and body like Modern Health and BriteBreaks (generally the first Friday of every month off).

EQUAL OPPORTUNITY

At Eventbrite, we are dedicated to fostering diversity, equity and inclusion. We welcome individuals from all backgrounds, abilities and experiences to apply, and we make employment decisions on the basis of merit. We are committed to equal employment opportunity regardless of race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender reassignment, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics, or any other legally protected characteristic.

If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know.