Stakeholders Analyst (Jobs in Durham, NC) Requirement id 152046 Job title Analyst Job location in Durham, NC Skills required Child Welfare Experience, Navigation Tools, Problem Solving Skills, Stakeholders Open Date 26-Feb-2025 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type --- Email Recruiter:coolsoft Job Description Analyst: Child Welfare Experience, Navigation Tools, Problem Solving Skills, Stakeholders No of Submissions : 1 Start date : 03/17/2025 End Date : 03/16/2026 Submission deadline : 03/05/2025 Client Info : NCDHHS-IT Budget Office Note: * Agency Interview Type : Either Webcam Interview or In Person * Hybrid Description : Primary Purpose of the Organizational Unit: The North Carolina Department of Health and Human Services (DHHS), in collaboration with our partners, protects the health and safety of all North Carolinians and provides essential human services. The primary purpose of the Human Services Business Information & Analytics Office (HSBIA) is to deliver key data insights required for operations internally and compliance/regulatory requirements externally. This office supports the Deputy Secretary for Human Services, Assistant Secretary for County Operations, Senior Director for Child, Adult, and Family Services, and other Human Services programmatic staff to define and deliver the technology vision, mission, and strategy in order to meet and anticipate human services business needs. This office partners closely with North Carolina Families Accessing Services through Technology (NC FAST), the Client Services Data Warehouse (CSDW), and the Information Technology Division at large in order to develop and advise on business requirements, manage data analysis and business intelligence projects, inform project schedules, and support general services for technology platforms used by business units within human services. In addition, the HSBIO interfaces with local County officials, shared service providers and third-party vendors to ensure technology services are delivered according to business need and defined operational agreements. Primary Purpose of the Position: The purpose of this position is to provide business analysis and system analysis support to systems used for the administration of Human Services programs, specifically Child Welfare. The position provides subject matter expertise in the program area of North Carolina child welfare and provides knowledge and experience in the direct delivery of services and benefits. With this background, the Business Systems Analyst helps establish functional system analysis, policy support and enforcement criteria, and sets priorities related to the programs for a child welfare case management system, including stakeholder priorities and requests. The role of this position may include, but is not limited to: leading and/or participating in requirement gathering sessions, developing requirements, system review and test, functional design, develop process flows, review training materials and user guides, and process engineering for phases of the software development lifecycle. Process engineering may include recommending changes to policies and procedures, troubleshooting business problems and recommending solutions, or assessing impact on business processes with clients as new applications systems are designed and developed. This position requires developing and maintaining relationships in a matrix environment, as well as communications, to clarify statutory, policy, procedures, and requirements related to the program area(s) with the client agencies of the State, stakeholder vendors, development team members dedicated to work on applications for the assigned program areas, and management. The employee performs other related work as required. Description of Work: 60% Analysis, Requirements Development and Support: • Work with stakeholder clients as new applications systems are designed and developed to gather requirements and performing business procedures/process engineering to improve design. • Analyzing the functionality of the software modules in production or in comparison with appropriate existing benefit delivery and service provision procedures. • Review and approval of Functional and Detail Design Do Call502-379-4456 Ext 100for more details. Please provide Requirement id: 152046 while calling.