Summary:

Provide front counter service to customers, including taking food and beverage orders. Prepare requested items, work with the fellow employees to ensure orders are properly prepared in a timely manner, and efficiently manage the point of sale system.

 

Essential Functions and Responsibilities:

Maintain knowledge of all menu options, take orders, and serve the prepared items to the guests Provide legendary Starbucks service throughout every guest encounter Prepare drink orders according to Starbucks standards Manage cash bank, ensuring balance is accurate at the end of the shift Check in warehouse orders and put items away in a timely manner according to procedure, utilizing proper signage Ensure adequate supplies are available for the shift, including ribbons, comp paper, cash drop envelopes and receipt paper Retain receipts for all transactions, and records and reconciles transactions on the point of sale system Provide outstanding customer service in a timely manner to both guests and fellow employees Perform other duties as assigned