Become a part of our caring community and help us put health first
 The Stars Program Delivery Lead strategically identifies, develops, and implements programs that influence providers, members or market leadership towards improved quality metrics. The Program Delivery Lead partners with leaders across Health Quality & Stars to develop, implement, and manage programs designed to drive results-oriented collaboration.

The ideal candidate will have a curious learner mindset, enjoy process design and improvement work, be invested in building relationships and rapport, and able to define and advise on work that needs to occur.

Key Responsibilities:

Lead cross-department Stars special projects to identify and drive solutions, as needed.

Manage governance for two enterprise meetings: development and maintenance of deliverables, stakeholder collaboration, meeting setup, deadline management, and tracking of action items to completion

Document and organize team processes to drive efficiencies, organization and team planning

Partner with peer to budget and track special request funding related to Stars Enterprise Accountability

Ensure regular updates to stakeholders on project status and concerns, or barriers, through effective communication between the team and enterprise partners

Proactively identify project risks and ensure documentation and communication of risks are shared with appropriate stakeholders

Reviews and communicates results of programs.

Exercises independent judgment and decision making on complex issues regarding job duties and related tasks and works under minimal supervision.

Success in the role requires the following key attributes:

Ability to exercise independent judgment and decision making on complex issues Use of independent judgment requiring analysis of variable factors and determining the best course of action.Strong initiative, commitment and follow throughAbility to effectively manage competing tasks and prioritiesMust be passionate about contributing to an organization focused on continuously improving consumer experiences
Use your skills to make an impact
 

Required Qualifications

Bachelor's degree7+ years of cross-functional project management experienceExperience with process design or improvementStrong knowledge of Microsoft Office XP products (Word, Excel, Access)Excellent communication skills, both oral and writtenStrong relationship building skillsStrong analytical skills

Preferred Qualifications

Stars program experienceMaster's Degree in Business Administration or a related fieldPMP certification a plusSix Sigma Certification also a plusKnowledge and experience in health care environment/managed care

Work-At-Home Requirements

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggestedSatellite, cellular and microwave connection can be used only if approved by leadershipEmployees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Additional Information

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 

$115,200 - $158,400 per year

 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 01-04-2025
About us
 Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.