Posted Date :

26 Dec 2024

Function/Business Area :

Human Resources & Training

Location :

Patna

Job Responsibilities :

1. Conduct train the trainer programme for master supervisors and
trainers of partners
2. Carry out revalidation training for SMB & Strategic Large &
Government accounts
3. Execute performance coaching and on field mentoring
4. Manage trainings on how to handle Enterprise Accounts
5. Articulate and draft actual field scenarios and shared with teams at
head quarters
6. Support national head quarter teams in designing vernacular content
7. Plan and execute buddy ride with newly ESO & ESM`s
8. Ensure handholding of ESO`s & ESM`s for first 30 days
9. Monitor and audit buddy ride and certification for new hires
10. Drive periodic audit of training infra readiness
11. Conduct periodic recertification of Line Managers

Education Requirement :

Master`s Degree in Business Administration / Human Resources / Bachelor
of Engineering

Experience Requirement :

8 - 12 years

Skills & Competencies :

1. Product service knowledge for Enterprise
2. Knowledge of IT tools usage
3. Planning and organizing skills
4. Team Management Skills
5. Execution excellence
6. Communication skills
7. Coaching skills
8. Customer focus

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