Play a pivotal role in leading and shaping the VIC/TAS HIAIS team and business! Hybrid working environment between your home and our Burnley office Attractive Employee Benefits & Hybrid working HIA Insurance Services (HIAIS) is a specialist insurance broker, providing insurance products and risk advice to the residential building industry. Formed in 1984, HIAIS is as a joint venture between two leaders in their respective industries, Aon and the Housing Industry Association (HIA). State Manager VIC/TAS Due to continuous growth and a strong strategic roadmap, we are currently seeking a State Manager to accelerate growth within our Victorian and Tasmanian HIAIS business. The State Manager will be responsible for the performance of the regional business and its client retention, new business development, revenue generation, compliance, and growth. To be considered for this role you must have proven experience in a role similar in the insurance industry. Who are Aon and HIA? Our joint venture provides us with the unique opportunity to leverage the risk and insurance expertise of Aon, with the HIA's deep knowledge of the housing industry. HIA is Australia’s only national building industry association, representing the interests of the housing industry at regional and national levels. Their extensive membership program for the last 70 years has supported residential builders, trade contractors, developers, design professionals and more. Aon is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Their team of business insurance specialists can help you find a policy suited to the common risks of your industry so you’re more confident that you’ve found the right type of insurance for your business. What the day will look like: Delivering the profitable and sustainable growth of your business unit. Developing and maintaining the appropriate infrastructure, resources and expertise to meet sales, service and administration requirements. Driving new business initiatives and growth across your client servicing teams. The provision of strategic and commercial direction for your regional business. Developing best-in-class client relationships, enhancing client experiences and improving interdependency sales opportunities. Manage relationships with wider Aon teams promoting collaboration and driving mutually beneficial growth outcomes. Lead the acquisition and engagement of HIAIS’s major clients and prospects. Providing leadership and motivation to staff driving a positive and high achieving culture. Assisting in the development and implementation of client and underwriter service methodologies. Monitoring Quality Assurance and ensuring compliance with agreed business and industry standards. Mentoring and coaching staff to develop and deliver customer service standards that provide the highest level of service and enhance business performance. Identifying and implementing strategies for client retention. Working in partnership with your Human Resources and Talent Acquisition Business Partners to deliver best in class recruitment, onboarding, training and staff development / retention strategies. Skills and experience that will lead to success We are looking for an individual with well-developed leadership skills and the ability to make sound business decisions. Demonstrated experience within the Insurance industry (ideally within Building and Construction). Experience in leading a team and working within a National Leadership team. Strong communications and presentation skills. Highly developed skills in engaging with senior stakeholders at an Executive level. CPA Qualifications would be highly advantageous. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com #Aoncareers 2023-68591