Overview Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.” We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe. Job Summary Lead, develop and drive the overall strategic direction and business plan by orchestrating an ongoing planning process which produces a clear and compelling vision and mid- and long-term business objectives. Direct all aspects of the day-to-day operations at the station/local business unit level to ensure efficiency and performance in accordance with the corporate objectives, strategy and plans. Your activities Oversee, monitor, and evaluate the Ground Handling operation's performance to ensure increased profitability, productivity, or market share. Direct the preparation of operating budgets and proposals for capital expenditure and investments in infrastructure, technology, equipment, systems, or other assets and resources; analyze and approve operational investments that best meet the organization's business needs. Monitor and track the financial performance and ensure that full accounts and records of all financial transactions are maintained. Provide financial reporting as required – (Board of Directors, Statutory Accounts, annual financial statements and reports, etc.,) Monitor and track quality standards of the Ground Handling operation and ensure continuous improvements in workflows and services to maintain competitiveness. Lead, guide, evaluate, and develop a team with operational responsibilities to ensure that the organization achieves its business objectives and complies with all relevant regulations and laws. Develop and maintain effective business relationships with all key stakeholders (customer airline’s management, airport management, customs, immigration etc) to meet business targets Implement, oversee and monitor all safety and security measures and KPIs related to people, equipment, facilities and aircraft involved in the operation. Revenue HR Metrics Quality targets as set by Swissport and/or as agreed with customers Other KPI as defined by the business unit Your profile University degree or equivalent, advanced degree in related field or professional certifications are advantageous Excellent working knowledge of business management principles and practices, financial concepts, and key drivers of profitability and operational performance. 5 years experience with P&L responsibility, preferably in the Aviation Industry Fluent spoken and written English Strong strategic skills and commercial acumen combined with the ability to motivate teams to deliver high quality standards Ability to establish and maintain positive, professional, internal and external work relationships with all stakeholders and interest groups Team focused management style that fits into a fast-paced, entrepreneurial environment Strong oral and written communications and ability to communicate and motivate at all levels A sense of urgency and a passion for improving the delivery of services with a commitment to continuous improvement Personal and professional integrity of the highest order What we offer 401(k) Dental insurance Health insurance Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status Visit our website at www.careers.swissport.com to learn more about Life at Swissport. Join Swissport today and be part of a team that connects the world of aviation!