Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that’s served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It’s our passion.
Primary Purpose
Responsible for assuring operations in the Sterile Processing & Distribution areas are performed in a
timely, safe and cost effective manner to provide services that fulfill the needs of Parkland’s patients and staff.
Education
•Must have a Bachelor's degree in Business Administration or related field.
Experience
•Must have five years of supervisory experience in a healthcare environment.
Equivalent Education and/or Experience
•May have an equivalent combination of education and experience to substitute for both the education and the experience requirements.
Certification/Registration/Licensure
•Must be a Certified Registered Central Service Technician (CRCST) by a nationally recognized
organization ASHCSP-American Society for Healthcare Central Supply Personnel or IAHCSMM International Association of Healthcare Central Service Material Management.
•Must have Certification in Healthcare Leadership (CHL) by IAHCSMM OR be Certified in Sterile
Processing Management (CSPM) by CBSPD-Certification Board of Sterile Processing and Distribution
within one year after initial date of employment or placement in job.
Skills or Special Abilities
•Must be able to communicate effectively, both orally and in writing, and have good organizational skills.
•Must be able to diagnose operational and productivity issues and identify needs.
•Must demonstrate a working knowledge of PC hardware, including a basic knowledge of word processing and spreadsheet software.
•Must have a thorough knowledge of sterilization techniques and procedures and of the equipment utilized in the Operating Room/Procedural areas.
Responsibilities
1. Ensures that assigned personnel understand how they can individually and collectively provide quality
customer service to the patients and staff of Parkland. Monitors employee progress to ensure
expectations are being met.
2. Maintains a positive working relationship with vendors, other hospitals, department employees and
with other hospital staff to ensure that good customer service is achieved.
3. Follows up on the order and inventory process for supplies, to ensure that items are available in a
timely manner.
4. Maintains current knowledge in Sterile Processing by participating in trade organizations, maintaining
central service technician certification, studying trade journals, attending seminars/workshops and
integrating this knowledge as appropriate into work.
5. Provides backup to all positions in assigned areas to ensure continuous workflow and maintain
appropriate quality standards.
6. Serves on various committees as needed to improve customer service, meet goals and address other
relevant issues.
Job Accountabilities
1. Identifies and analyzes the design of jobs, work processes, work flows, etc. for the area and
implements appropriate changes to improve effectiveness, productivity, and efficiency that
support the overall goals of the department and Parkland.
2. Stays abreast of the latest developments, advancements, and trends in the field by attending
seminars/workshops, reading professional journals, actively participating in professional
organizations, and/or maintaining certification or licensure. Integrates knowledge gained into
current work practices.
3. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the
area. Develops effective internal controls designed to promote adherence with applicable laws,
accreditation agency requirements, and federal, state, and private health plans. Seeks advice and
guidance as needed to ensure proper understanding.
4. Develops and monitors annual budgets that ensure the department has the necessary funds to
carry out the goals and objectives that have been established for the department.
5. Develops, implements, monitors, and revises annual goals and objectives for the department that
support the missions and objectives of Parkland.
6. Selects, trains, schedules, motivates, supervises, and evaluates employees making
recommendations for disciplinary actions up to and including termination, to ensure maximum
utilization of individual and group capabilities. Ensures that assigned employees receive
opportunities to further their knowledge.
Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status. As part of our commitment to our patients and employees’ wellness, Parkland Health is a tobacco and smoke-free campus.