About Us Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Welcome to the The Belgrove, a distinguished new property in the Pyramid Global Hospitality portfolio set to open this year as a 4-Diamond resort. Located in the heart of West Palm Beach, our resort will feature 150 elegantly designed rooms and villas, multiple exquisite restaurants, a world-class spa, and a stunning golf course. This isn't just a place to work; it's a dynamic and rewarding experience. At The Belgrove, we pride ourselves on providing exceptional service and creating memorable experiences for our guests. As a member of our team, you'll have the opportunity to work in a supportive and inspiring environment, surrounded by the beauty and energy of West Palm Beach. We offer various positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more. Joining our team means joining a close-knit community that values teamwork, professionalism, and a passion for delivering outstanding service. We provide comprehensive training programs to ensure our employees have the skills and knowledge to excel. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities at The Belgrove. Take the first step towards a rewarding career by applying today! Overview Do you embody a refined yet approachable demeanor, with a commitment to delivering an unparalleled guest experience? Do you want to be a part of a hotel that is deeply connected to the local heritage and natural beauty of West Palm Beach? If so, then The Belgrove Resort could be just the place for you! Join our team and bring your charm and grace to create memorable moments for every guest. The Steward is responsible for properly washing and sanitizing all tableware, pots & pans, and utensils. S/he will stock all areas with glassware and supplies and burnish all silverware. The Steward will assist in maintaining The Belgrove Resort’s standards. The Steward shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying The Belgrove Resort’s culture. ESSENTIAL JOB FUNCTIONS: Ensures dishes are sanitized and available as needed. Always keeps sanitation solutions up to company codes. Washes dishes, glassware, flatware, pots, and/or pans using dishwashers or by hand. Place clean dishes, utensils, and cooking equipment in storage areas. Polishes silver and copper. Assists in inventory of china, glassware, and silver. Maintains proper placement and organization of pots, pans, and utensils. Maintains proper storage of dish dollies, glass racks, and flatware. Maintains kitchen work areas, equipment, and utensils in clean and orderly condition. Stock supplies such as food and utensils in serving stations, cupboards, refrigerators, etc. Sorts and removes trash, placing it in designated pickup areas. Works diligently to avoid breakage and loss. Ensures that all dishes and utensils are properly stocked and stored. Provides general resort information for guests. Maintains an up-to-date working knowledge of all resort amenities as well as any special events. Interacts with resort staff in a professional manner, assisting other departments when necessary. Attends mandatory monthly department meetings and appropriate resort and division meetings. Maintains a constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks. broken locks, and suspicious persons). Reports all safety incidents to the on-duty supervisor. Acts with responsibility towards all company property, supplies, and equipment. Reports to work on time as designated by the posted schedule. Maintains a professional appearance. Remains alert, courteous, and helpful to the guests and colleagues. Qualifications Previous upscale hotel experience required A minimum formal education of a high school diploma Should have current Food Handlers Certification Fluency in English both verbal and non-verbal Excellent customer service focus and communication skills