Steward Supervisor

Department: Kitchen

Employment Type: Permanent - Full Time

Location: Saudi Arabia - Al Khobar

DescriptionThe overall scope of the job includes serving food and beverages to guests in the assigned place of work, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and Kempinski in order to encourage sales and maximize guest satisfaction.

Key Responsibilities\n Responsible to Chief Steward\n A courteous, professional and efficient service is provided at all times.\n   Set an example by reporting to duty punctually wearing business attire according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.\n Provide a professional and courteous service at all times and ensure that all employees of the assigned outlet follow the example.\nEnsure that the place of work and surrounding area is kept clean and organised at all times.\nExecute and demand the team to execute the highest level of service and set-up standards at all times.\n Be knowledgeable of all services and products offered by the hotel.\n Produce reports and analysis of the outlet and present report in the monthly performance meeting.\n Lead the outlet efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.\nAssist in preparation of the outlet’s budget.\n Conduct monthly inventory of operating supplies and equipment together with the stewarding department.\nIdentify errors and correct them as required during set-up, service and breakdown of operations.\nImplement a flexible work schedule based on business patterns.\n Monitor operating supplies, equipment and reduce spoilage and wastage successfully.\n Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings.\nAttend all required trainings as described by the department.\n