**Overview** **Top candidates will have working Storage Admin. experience.** _As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA_ **This position is for an operational position managing NAS and SAN environments. This position will help support complex storage environments which provide core services to the organization and support our business services. The person in this position will handle operational tasks helping with the ticket queue and SAN zoning, file shares and permissions, block and NAS storage for a variety of applications including various Databases, Hypervisors, and Operating Systems.** This position has no responsibility for providing care to patients. Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our four hospitals and seventeen clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes. **Responsibilities** + Managing ticket queue, file share creation and managing permissions, reporting, capacity planning, assisting with hardware installs and lifecycle management of gear. + Provides assistance in troubleshooting support for storage and services utilizing storage. + Proactively monitors and resolves problems with storage and services utilizing storage. + Installs, assists with patch management of hardware, and servers that support the storage infrastructure. + Collaboratively investigates outages and issues to correct problems and properly address risks. + Participate in an on-call rotation with the ability to respond to issues, or hardware failures in a timely manner. + Needs to have excellent customer service practices as this position will be working a lot with end users on completing requests and troubleshooting storage issues. **Knowledge / Skills / Abilities** + Knowledge of managing SMB and NFS file shares, creating file shares, managing permissions, and quotas. + Creating NFS exports and assigning permissions. + Knowledge of Netapp Cluster mode and Cohesity. + Experience with block storage environments, creating zone sets, LUNS and allocating storage to servers. + Ability to troubleshoot issues within the SAN. + Monitoring NAS and SAN performance, reporting on capacity utilization, and helping with capacity planning for growth. + Additional relevant experience including storage task automation experience, server hardware (HP), VMware, host operating systems (Unix, Linux, ESX, and Windows. + Designing new storage solutions to meet the needs of our customers. + Ensuring stability and availability of the storage platforms. + Coordinating with senior admins to ensure stability and completeness of our solutions. + Providing exceptional customer service. + Willingness to work with engineering and operations team members to ensure stability and performance of storage solutions. + An emphasis on business needs and customer relations. + Ability to communicate clearly and concisely. + Excellent customer and team relationship skills. + Ability to work well with other bright individuals both technical and not. + Strong documentation skills. Ability to adapt and learn new concepts and technologies. + Able to work under stress and handle multiple critical priorities. **Qualifications** **Qualifications** **Required** + Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or equivalent experience. **Qualifications (Preferred)** **Preferred** + Experience in systems administration. **Working Conditions and Physical Demands** _Employee must be able to meet the following requirements with or without an accommodation._ + This is a sedentary position that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions. **Physical Requirements** Carrying, Climbing, Color Determination, Crawling, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Non Indicated, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Tasting or Smelling, Walking Multi-lingual Candidates Welcomed **_To inquire about this posting, email: careers@hsc.utah.edu_** **EEO Statement** _University of Utah Health Hospitals and Clinics, a part of The University of Utah, values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students._ _Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities._ _University of Utah Health Hospitals and Clinics, a part of The University of Utah, is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both._ _To request a reasonable accommodation for a disability, please contact the University of Utah Health Hospitals and Clinics Human Resources office at 801-581-6500. If you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at:www.utah.edu/nondiscrimination/_ _Online reports may be submitted atoeo.utah.edu/_ _The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Hospitals and Clinics Human Resources at (801) 581-6500 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or Hospitals and Clinics Human Resources at (801) 581-6500 if you have questions regarding the post-retirement rules._ _This position may require the successful completion of a criminal background check and/or drug screen._ **Requisition Number** _73693_ **Reg/Temp** _Regular_ **Employment Type** _Full-Time_ **Shift** _Day_ **Work Schedule** _8-5_ **Clinical/Non-Clinical Status** _Non-Clinical_ **Location Name** _Information Technology Services_ **Workplace Set Up** _Hybrid_ **_City_** _SALT LAKE CITY_ **_State_** _UT_ **Department** _COR ISC 17A ENTERPRISE SYSTEMS_ **Category** _Information Technology_ **Workplace Set Up** _Hybrid_