Return to Job Search Storage Customer Service Representative

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative. As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul Company’s exceptional service…ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Additionally, you will assist customers using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.  

This is a part-time position with a min of 16 hours in a week. You will be working Sunday and Monday with an odd evening during the week.

U-Haul Offers:

Paid holidays, vacation, and sick days, if eligible Career stability  Gym Reimbursement Program, if eligibleOpportunities for advancement  Valuable on-the-job training Complete Benefit Plan, if eligible RRSP payroll deduction plan  Deferred profit-sharing plan, if eligibleYou Matter Program (EAP)Mindset App ProgramWellness ProgramsDiscounts on Apple products, Dell computers, hotels, and more  

Storage Customer Service Representative Primary Responsibilities:

Support the site manager with facility operations.Answer phone inquiries from active and prospective customers.Show storage units, explain the terms of rental agreements and prepare rental contracts.Perform general routine property cleanup and minor repair work.Ensure that all vacant storage units are clean, dry, secure and available for new customers.Perform other duties as assigned.Participate in ongoing continuous U-Haul education through U-Haul University.

Storage Customer Service Representative Minimum Qualifications:

Driver’s license and the ability to maintain a clean driving recordExcellent communication skillsAvailable to work on weekends and holidays

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or irritating chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.