Store Associate
Trane Technologies
At Trane Technologies TM and through our businesses including Trane ® and Thermo King ® , we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.
**What’s** **in it for you:**
Trane in Port St Lucie, FL is hiring a Customer Sales Associate for our Residential Parts & Supply Store!
As a Customer Sales Associate, you will be a trusted advisor to customers who visit our Trane Supply stores by resolving parts or equipment issues, delivering quality parts and solutions offerings, processing customer orders and responding to their inquiries.
**Thrive at work and at home:**
+ **Benefits** kick in on **DAY ONE** for you _and_ your family, including health insurance and holistic wellness programs that include generous incentives – **WE DARE TO CARE** !
+ **Family building benefits** include fertility coverage and adoption/surrogacy assistance.
+ **401K** **match** up to 6%, plus an additional 2% core contribution = up to **8%** company contribution.
+ **Paid time off,** including in support of **volunteer** and **parental leave** needs.
+ Educational and training opportunities through company programs along with **tuition assistance** and **student debt support** .
+ Learn more about our benefits here (https://careers.tranetechnologies.com/global/en/benefits) !
**Where is the work:**
This position has been designated as **onsite.**
**What you will do:**
+ Engages with both counter customers and phone customers to fully identify needs, respond to inquiries or questions, and offer timely quality solutions to their HVAC Parts & Supply needs.
+ Maintains current knowledge of Trane products, offerings and promotions in order to partner with customers and grow sales by identifying related products or add on extensions needs; present to customers in person and on the phone.
+ Executes quote and order management processes with high level of accuracy to expedite the fulfillment process and ensure customer satisfaction and timely delivery – entering quotes and invoices and follow through on fulfillment.
+ Assists with warehouse/inventory management work as needed – cycle counts, back orders, PO receipts, transfers, shipping & receiving, store stocking, inventory control & bin location. Occasionally operate a forklift and lifting up to 50lbs.
**What you will bring:**
+ GED or High School Diploma required
+ Experience in a fast-paced, customer focused environment with a focus on customer service, continuous improvement and safety.
+ Minimum of 2 years of inside sales, retail, or related experience; HVAC sales/knowledge and a mechanical aptitude is beneficial
+ Proven experience in building customer relationships and maintaining professional customer service even in challenging situations
**Compensation:**
Base Salary Range: From $45,000 and up based on experience and will include an incentive plan
_Disclaimer: This base salary range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed._
**Equal Employment Opportunity:**
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
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