Sioux Falls, SD, USA
59 days ago
Store Leader

Who Are We?

Tullabee is all about curated cuteness for babies, toddlers, pets and those that love & care for them. We look at our guests as our everyday heroes & it’s our mission to be the go-to baby shop for all things cute, helpful & convenient. After all, it really does take a village. From our signature clothing for babies and toddlers 0-5T to our carefully curated gifts, books and décor to our beloved Tullabee pet collection. Also... we believe you are never too young to change the world. 

Position Overview
 

The Tullabee Leader's goal is to make a difference in people’s lives. They will lead and direct all activities required to achieve all store goals, including best of class guest service, sales objectives, human resources management, payroll and operating expenses, loss prevention, and merchandising presentation while driving both associate and guest engagement.

People

Ability to recruit, select and develop associates and hold individuals accountable for performance

Ability to function as a role model, ensuring that the guest remains the top priority

Ability to organize, delegate, prioritize, meet deadlines, and follow-up on all store activities

Proven ability to respectfully challenge and motivate the team

Create a family environment, drive volume and anticipate guest needs

Achieves excellent guest service by role-modeling company service standards

Adheres to Human Resources standards

Assesses associates consistently; reviews and communicates associate performance and deliverables

Proactively provides timely feedback to associates, rewarding and recognizing achievement to drive retention

Holds self and associates accountable for achievement of financial results and metric goals

Manages conflict and coaches by applying company’s recommended processes, standards and guidelines

Empowers and involves associates in decision-making processes

Receives feedback and fosters dialog around solutions

Develops associates through an individualized approach by matching talent with tasks and appropriately delegating and challenging

Fosters team commitment through support, relationship building, and recognizing individual contributions

Leads by managing through change and adversity

Process

Develops business strategy and maximizes opportunities to generate additional store volume

Ability to forecast and analyze business trends and manage payroll expense in order to maximize store performance

Achieves quantifiable performance goals (net sales, DPT, UPT, payroll, shortage)

Ability to control payroll expenses through effective and efficient staffing

Analyzes business reports regularly to identify problems and/or areas of opportunity

Directs guest service efforts that are consistent with Altar’d State standards; coaches associates on guest interactions to increase transactions and capture guest opportunities

Develops team to accomplish store’s business objectives through recruitment, selection, coaching, investment, retention and motivation

Ensures attainment of sales, payroll and inventory shortage goals

Understands and is accountable for control of income and expense categories as relates to company’s profit and loss statements

Directs merchandise presentation, restocking and recovery to maximize productivity

Understands the Tullabee culture and ensures compliance with Tullabee's values, practices and operational standards

Communicates effectively with executive team

Must be able to lift and carry heavy boxes (up to 30 lbs.)

 Presentation

Utilizes and manages the use of weekly reporting to track, analyze and communicate progress towards goals

Demonstrates knowledge of visual standards and techniques, and ability to implement and substitute within company guidelines

Understands and can clearly articulate the Company’s brand positioning, including the uniqueness of concept, current marketing and promotional initiatives, outreach events, in-store events and ministries

Operates with the highest levels of personal integrity and business confidentiality

Represents the brand by adhering to appropriate standards of dress and grooming

Maintains clean store environment

Qualifications

2+ years of management experience in the retail or hospitality industry

Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance

Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition:

#73 in Fortune 100 Best Companies to Work For® 2023

#4 in Fortune Best Workplaces in Retail™ 2022

#93 in Best Workplaces for Millennials™ 2023

#34 in Fortune Best Workplaces for Women™ 2022

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