1476 Travel Agent, New Zealand
14 days ago
Store Leader

Store Leader 

Part Time 

Roster: Monday & Tuesday 8:30am - 5:00pm

Come work for Travelex, the world’s largest foreign exchange company!  Founded in 1976, Travelex has over 1,100 stores across the globe. We are passionate about retail and travel, but most importantly, we pride ourselves on providing the best customer service in the industry as we play a vital part in our customer’s travel journey. 

The opportunity: We are looking for self-motivated, friendly retail experts seeking a new challenge to lead our Retail Team. You will be the face of Travelex, representing our brand by promoting our exciting travel money products. To run a profitable Travelex business in line with our standards, company philosophies, and operational systems. The store leader is responsible for the overall performance of their assigned store, reporting into the area manager.  

Key accountabilities 

Grow Sales and profitability of the store including increase on online/ATM sales 

Customer retention and market share growth 

Feedback and reviews collected digitally – Google reviews/Facebook/Instagram 

Identify, report, and resolve risks to a safe, secure and compliant working environment  

Achievement of individual and store sales goals/deadlines on a daily basis  

Lead by example in behaviour, attitude and sales performance 

Conduct and engage internal support with ongoing training and in store development 

Drive best practice including performance management 

Conduct monthly one-on-one and store wide sales meetings to ensure for effective individual plan to action  

Ability to build and manage relationships across all levels, internally and externally  

Communicate, track and drive incentives 

Your experience: 

Self-aware, open-minded with a high degree of personal and professional integrity 

Positive – can-do attitude, with the drive to win 

The ability to build and manage relationships, developing trust and credibility with customers, partners, peers, teams, internal and external stakeholders 

The ability to analyse issues and resolve issues in a timely manner 

Ability to prioritise – work on multiple tasks at the same time, completing within required time frame and to a quality standard 

 

At Travelex, our colleagues are our core. You will be joining a workplace that offers: 

Development opportunities that will see you thrive and advance your career 

Comprehensive training conducted by specialised trainers 

A positive and team-oriented workplace culture that values work-life balance and is inclusive and supportive 

Ongoing benefits such as Paid Parental leave, health & well being programs, social club and more 

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