Store Manager, Kraków (Bonarka) + **Location** Krakow, Poland + **Job ID** 0000022829 + **Category** Retail **Job Description** **Are you ready to inspire your in-store team to deliver inspiring experiences to your guests and build the LEGO® brand?** Join the LEGO Brand Retail team as Store Manager in Krakow and ensure that our LEGO® brand, vision and values are visible in all store operations and interactions with guests. Empower your team to increase sales while providing a unique experience for every customer! **Please note:** We would kindly ask you to submit your application in English to be considered for this position. **Core Responsibilities** + Demonstrate results-orientation by meeting and exceeding key performance indicators, overcoming obstacles and uncertainty, monitoring business processes, maintaining impeccable merchandising and cleanliness standards, and improving efficiency and profit by maintaining robust operational practices. + Be a role model in your interactions with customers, by acting according to our service model, striving to score as high as possible in monthly mystery shopping, increasing repeat business by creating NPS promoters, inspiring and training merchants to consistently deliver exceptional experiences. + Lead your team to continuous success by recruiting and developing a highly productive and collaborative team, communicate through active coaching and performance management, inspire your team to deliver proprietary experience through ongoing training, providing product knowledge and customer service. + Grow your team, ensure your employees can determine how to deliver the best LEGO brand experience, unlock their potential with the LEGO leadership playground behaviours, and build your team for the future by identifying and developing the talent. + Demonstrate good collaboration by effectively collaborating with peers, partners, and others to increase business performance and create a positive, collaborative work environment. + Deliver inspiring retail experiences based on the LEGO brand values. **Play your part in our team succeeding!** The LEGO Group is a family-owned, international company, and collaboration shapes everything we do. As a Store Manager at LEGO Brand Retail, you are the face of our company. You and your team will determine our brand reputation with every interaction with a customer. We are looking for individuals who can motivate, energize, and inspire others to perform exceptionally while cultivating a positive environment for the team. LEGO Brand Retail strives to nurture relationships with customers and team members that transcend generations and are as timeless as the products we sell. **Do you have what it takes** + Experience in managing people in a retail environment + Knowledge of POS sales systems + Loss prevention and cash management + Recruitment, selection and training of employees + Preparation of work schedules and cooperation with the payroll department + Ability to manage performance and resolve conflicts + Experience in visual merchandising and retail space management + Effective organizational, verbal, and written skills + Advanced level English \#LI-MB3 Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. **What’s in it for you?** Here is what you can expect: **Family Care Leave** - We offer enhanced paid leave options for those important times. **Insurances** – All colleagues are covered by our life and disability insurance which provides protection and peace of mind. **Wellbeing** - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. **Colleague Discount** – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. **Bonus** - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. **Workplace** - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. For all candidates, if you dream of being a part of our team and you meet many, but not all of our listed qualifications for this role, please apply. The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children’s Rights. Just imagine building your dream career. Then make it real. **Join the LEGO® team today.**