Portland, OR
17 hours ago
Store Manager, Tigard ReStore
We strongly encourage you to apply, even if you don’t believe you meet every one of the qualifications described. We are committed to building a diverse and inclusive organization and we are most interested in
finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. We recognize that requirements for educational and experience minimums create unnecessary barriers for under-served populations in pursuing employment opportunities in which they may be successful. In considering this alongside our Equity practices, we have removed educational and experience minimum requirements to focus on candidates’ abilities to excel based on the responsibilities of the position. We strongly encourage you to apply, even if you don’t believe you meet every one of the qualifications described.

Who You Are:
As a Store Manager at Habitat for Humanity ReStore, you’re responsible for leadership, guidance, and control of all aspects of daily store operations. You understand and can function in any of the store staffing positions, while leading and facilitating the training of your team to do the same. You are a part of the greater Habitat Portland Region People Leader team and excel at representing ReStore and Habitat for Humanity professionally and courteously in all interactions with staff, volunteers, and clientele. You’ll be expected to perform all tasks safely, efficiently, and effectively.


You’ll be responsible for:
Store Operations (50%)
Oversee all store operations. Initiate, coordinate, and apply program, operational, and personnel policies and procedures.
Complete store operational requirements, delegate tasks, follow up on work results, initiate corrective actions when necessary.
Financial responsibility: understanding discretionary spending categories and manage spending limits.
Maintain staffing levels, while meeting labor budget goals and scheduling for the needs of the business. Maintain control of back banks, cash donations and deposits.
Monitor POS system, keep register information accurate, and train staff cashiers
Pricing control: research products to ensure pricing is reasonable (not too high or low), monitor staff pricing, collaborate with other managers on shared or common product pricing guidelines, authorize clearance sales
Order and maintain stock of items needed for processing donations, site maintenance and safety
Maintain a clean, well-organized store with clear signage through thoughtful merchandising and tidy displays.
Ensure purchased product sections are fully stocked, neatly arranged, and clearly signed.
Keep donated items organized by category, well-maintained, and prominently signed.
Maintain relationships with local community through collaboration with and support of development staff.
Maintain Portland Metro ReStores brand consistency through collaboration with Director of Marketing and Communications.
Collaborate with Director of Retail and VP of ReStore to prioritize store improvement projects with building maintenance budget in mind.
Perform other duties as may be assigned by the Director of Retail or VP of Retail .

Staff Success (25%)
Staff hiring, onboarding, and training (in collaboration with HR and Director of Retail).
Staff evaluation: monitor and appraise work quality, motivate, train, counsel and hold accountability with staff.
Create and expect an atmosphere of openness, diversity, equity, and inclusion. Encourage sharing of ideas and/or concerns.
Approve staff quarterly job objectives and prepare and present annual performance reviews.

Volunteer Success (10%)
Support the success of the volunteer program by managing the daily performance of the in-store Volunteer Coordinator, providing strategic guidance for volunteer engagement, and collaborating with the Volunteer Program Team to implement the regional program plan effectively in your store.
Acquire knowledge of volunteer management platform to be able to step in if there is a gap between volunteer coordinators.

Health and Safety (15%)
Maintain stability and reputation of store by complying with legal requirements.
Oversee facility health and stay up-to-date with site maintenance.
Plan and hold store safety meetings, ensure incident reports are completed when needed, manage safety concerns in store, enforce safety requirements and guidelines, ensure a safe and clean environment.

To be successful in this role, you’ll have**:
Exemplary leadership skills, a positive can-do attitude, calmness under pressure, and an entrepreneurial mindset.
Proven problem-solving skills, including supervising unexpected issues and emergencies.
Successful and effective management and control of all aspects of multi-faceted retail/reuse operation.
Advanced written and verbal communication and solid basic math skills.
Courtesy and professionalism to gracefully resolve customer, donor and staff issues and complaints.
Ability to manage with integrity, honesty and knowledge which promotes the culture and values of Habitat.
Proven record of accomplishment of building strong teams with strong culture.
Comfortable with accountability and skilled in giving and receiving direct feedback to support growth and improvement.
Exposure to HR processes and proven record of accomplishment of leading job performance counseling.
Operational experience should include hiring, performance management, scheduling, facility oversight and budget management.
3-5 years’ management experience, preferably Retail Store Manager.
2-4 years of customer service experience in fast-paced retail or high customer traffic capacity.

We strive to ensure our hiring process is accessible to all applicants. We know your time is valuable and want to acknowledge the time it can take to apply for a position. We ask you to submit your resume, cover letter, and provide three professional references using our online application. If you need assistance or accommodations in submitting your application or throughout the hiring process, please contact [email protected]

Your application is due by February 2, 2025. We will not actively screen applications received after the deadline. Review of late applications is conducted at the discretion of the hiring manager.

$58,650 to $71,459*; We offer a comprehensive benefits package that includes medical, dental, and vision insurance, generous paid time off, life insurance, paid family and medical leave, and more.

APPLY HERE: HTTPS://BIT.LY/HABCAREERS

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