Primary Responsibilities

Recruits, trains, supervises and appraises staff. Insures accurate and timely time card management for both self and staff. Upholds dress code standards for both self and staff. Uses provided company tools and processes to document performance of staff. Models integrity to staff and treats others with respect.

Oversees day-to-day retail operations

Signs customers up for the cake club and explains the benefits. Create store plan and schedules within labor budget. Completes all assigned duties within the deadline. Resolves customer issues quickly and delivers appropriate solutions to make customers happy. Manages retail inventory variance as well as timely inventory completion. Responsible for cash variance for both sales and petty cash.

Maintains exceptional quality of all products.

Utilizes FIFO guidelines and reducing waste. Maintains store cleanliness and appearance. Uses operational tools to insure completion of opening and closing duties. Ensures compliance with health and safety regulations. Follows appropriate slicing guidelines. Provides meaningful feedback for the DM with suggestions for improvement.

Focuses on Company Engagement

Engages in monthly promotional goals. Asks questions if something is unclear and seeks out opportunities to learn. Completes all required employee training.

Sales Focus and Transaction Grown

Increases transactions for both bakery and retail products. Coaches employees on sales techniques. Ensures employees adhere to sample schedules.

Requirements:

High school diploma or GED ServSafe Certification within 60 days of hire or promotion Retail experience