Overview

As the Store Manager, you will lead a dedicated team of store associates & leaders every day, to create an exceptional consumer experience.  Your focus will be on driving sales, providing excellent customer service, maintaining visual presentations, and developing talent within the store. This role offers opportunity to grow and collaborate with industry leading teammates and partners.

What You'll Do Deliver outstanding service to our consumers using our C.H.A.R.M service model Leads the store team in surpassing performance metrics including sales, consumer service, and charms Apply analytical thinking & company reporting to find opportunities within the store, empowering the team to make strategic decisions Lead visual presentation, product flow, replenishment, and operational standards throughout the store Build Foster a welcoming, inclusive environment that engages promotes internal growth, and builds an external network of talent Coordinate, delegate, prioritize, and meet store deadlines while ensuring effective follow-up on daily activities Contribute to crafting a team environment that encourages sharing of suggestions, ideas, and concerns while upholding Crocs Inc. values Learn & assist in various departments including consumer service, product knowledge, visual presentation, and stock room management Support team members in the daily execution of retail operations i.e., POS system management and use, stock replenishment, assisting in pricing and markdown processes seasonally, promoting loyalty programs, maintaining cleanliness and recovery standards, etc. Adhere to Crocs Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures What You'll Bring to the Table

Must be 18 years or older

4+ years of total retail experience, preferably with previous Store Manager experience.

Proven leadership skills with the ability to challenge, empower, and drive team results

Strong communication skills (written and verbal) to successfully connect with store team members, operations managers, district managers and corporate partners

Desire to succeed in a high growth, fast-paced retail environment

Flexibility in work schedule including availability for nights, weekends, holidays and extended hours

 The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification.

 

At Crocs, Inc. we believe in the power of a blend of in-person and virtual collaboration to drive creativity and strengthen relationships. Your participation in this flexible schedule plays a key role in building a connected and successful team. In-office requirements vary by our work personas: Resident (5 days), Collaborator (4 days), Connector (2-3 days), Explorer (fully remote). This role has been aligned to the Resident persona.

 

Job Category: Retail