Model and drive a customer first selling culture. Provide leadership to achieve or exceed sales and profitability goals. Consistently exemplify, maintain, and foster the culture and values of World Market. Maintain a branded store experience through consistent visual execution, standards, and recovery. Hire, develop, and retain a high performance team through coaching, training, and recognition.

ESSENTIAL DUTIES & RESPONSIBILITIES

Ensure an exceptional customer experience, including visual execution/standards and customer engagementCreate a culture of recognition and accountability that delivers exceptional customer experiences and drives sales resultsBuild and retain a high-performance customer-focused team through training, development and performance managementAchieve store sales and metric goals through regular business analysis and problem solving activitiesManage all store controllable expenses and profitability componentsValidate and ensure execution of all merchandising, marketing and promotional strategiesValidate and ensure execution of all omnichannel initiativesValidate and ensure execution of all customer loyalty initiatives and activitiesRecruit, interview and hire top talent that aligns with our company valuesEnsure a consistent orientation and onboarding experienceAddress and resolve employee issues and/or concerns with appropriate partnershipRegular team assessment and succession planning activities that build the benchEnsure store schedule effectively maximizes business environment and make adjustments as neededEstablish and maintain strong inventory management and data integrity routinesEstablish and maintain strong operational execution and compliance activitiesEstablish and maintain a safe work environment through ongoing safety training, awareness and accountabilityAdditional duties and responsibilities as assigned by District Manager

Salary Range: $80,000-$90,000

SKILLS / KNOWLEDGE

Leadership skills including: Excellent customer experience behaviors, a strong sense of urgency, attention to detail, creative problem solving and sound decision making skills, effective delegation and validation and the ability to efficiently execute daily prioritiesMinimum of 2+ years of relevant leadership experience in a fast-paced specialty retail selling culture is preferredBachelor’s degree in business administration or a related field is preferredAbility to work a flexible schedule, including nights and weekends depending upon the needs of the businessAbility to lift up to 40lbs

Full time and Part time associates are eligible to participate in the Company’s 401(k) retirement savings plan after three (3) months of service. All associates earn paid sick leave.

In addition, Full time associates receive vacation and paid holidays.  Benefits for full-time employment on the first of the month following 30 days of continuous employment include offerings for programs including Medical, Dental, Vision, Prescription Drug, Life Insurance, Flexible Spending, Commuter Benefits and Employee Assistance.  

If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department:

Phone: 1-833-680-2399

Email: hrsupport@worldmarket.com

This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws, which depending on your location may include the Fair Credit Reporting Act, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the Los Angeles City Fair Chance Act.

An Equal Opportunity Employer

It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.