Why join us? 

Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

 Drives sales and service through goal setting, coaching, motivating/inspiring, development, and follow-up and recognition.

 Personally prospect for new business on a weekly basis and follows up on staff's prospecting performance.

 Use product information and design knowledge to demonstrate and explain merchandise features/benefits to staff and customers.

 Help customers in a courteous, knowledgeable and genuinely interested manner while holding the staff to the same set of expectations.

 Suggests additional items based on assessing customer's needs; trains, coaches and recognizes staff members to do the same.

 Closes the sale, writes a quote and follows up with customer; helps staff to meet the same standard.

 Additionally communicate with other store's GM, handle all merchandise returns and customer problems/complaints in a positive manner, and enter customer orders according to company procedures.

 Assist staff members to resolve all customer service issues, and communicate to Supervisor

 Achieves Store Sales Goals:

 Leads sales efforts to achieve Store profit goals.

 Communicate goals and actual sales to staff regularly.

 Partner with Supervisor to help overcome obstacles when goals are not being met.

 Holds self and staff accountable for personal goals.  Ensure Store represents the best in design through presentation and house keeping.

 Maximizes sales and profitability through interpretation of visual goals and directives (regular, promotional, etc.) to create a strong visual impact.

 Execute all company directives on time

 Prepare for and executes inventories on time.

 Meet all administrative deadlines; maintain proper files and records.

 Loss prevention : Addresses and resolves all internal/external loss prevention and safety situations promptly.

 Train and coaches' staff on loss prevention and safety situations.

 Staff Development: grow a strong sales staff

 Conduct regular recruiting activities and maintain a pipeline of potential candidates for future openings.

 Ongoing training of current staff.

 Holds staff accountable to personal/store goals.

 Provide consistent communication regarding personal performance.

 Shares company information and direction that will help advance staff and store performance.

 Work environment/staff development, maintains a positive and productive work environment.

 Daily coaching, regular open communication, good humor, and positive associate relations

 Shares responsibility for own personal development through regular communications with the Area Manager.

Who We Hire?

Simply put, we hire everyone. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at  careers_help@millerknoll.com.