If you're passionate about system analysis and want to be part of an innovative IT team, apply now!
Your role in our team
As a Store System Analyst, you will be part of the Global IT Store System team for a large retail client, where you will play a crucial role in ensuring the smooth integration, testing, and support of store systems. This role involves analyzing complex application integrations, troubleshooting issues, and collaborating with cross-functional teams to enhance system performance.
You will:
• Conduct integration testing and validate system functionalities.
• Review and improve technical documentation for system processes.
• Manage incident resolution at the 3rd Level Support (OSP), ensuring timely problem-solving.
• Proactively test system functionalities and contribute to system adoption.
• Work closely with stakeholders to understand business requirements and translate them into technical solutions.
• Location : Arnhem/Amsterdam
How you strengthen our team
We are looking for a highly analytical and proactive Store System Analyst with a strong technical background. You will:
• Analyze and troubleshoot system issues, ensuring high availability and reliability.
• Work collaboratively to resolve bugs and coordinate fixes.
• Maintain clear and structured communication with colleagues and stakeholders.
• Support the deployment and adoption process of new store system technologies.
• Ensure compliance with best practices in system documentation and testing.
Tech Stack & Tools
In this role, you will work with a mix of testing, integration, and system analysis tools, including:
Testing & Issue Management:
• Test Rail – Creating test cases based on user requirements, executing test runs, and reporting results.
• PostMan – API execution and testing.
• JIRA & Confluence – Managing project workflows, documentation, and collaboration.
Database & Development Tools:
• MySQL – Understanding and managing data-related queries.
• DaoCloud – Experience in cloud-based system management.
• BPMN (Business Process Model & Notation) – Understanding business workflows for system improvements.
What We’re Looking For
Our ideal candidate:
✔ Has a strong balance of technical and functional knowledge (50/50 split).
✔ Understands complex application integrations and their impact on store systems.
✔ Has experience in incident management and troubleshooting issues efficiently.
✔ Is proactive, with a hands-on mentality to support deployment and adoption processes.
✔ Can analyze system workflows and data processes with an eye for optimization.
✔ Is highly communicative and collaborative, keeping stakeholders informed throughout projects.
✔ Has experience with system testing, API execution, and issue tracking tools.
✔ Good communication in Dutch and English
✔ Bachelor's or master's degree in computer science or a related field
A pre-employment screening is part of the application process
Why CGI Retail and Consumer Services?
At CGI Retail & Consumer Services, you will:
• Work on mission-critical applications that drive retail innovation.
• Be part of a team that values collaboration, learning, and technical excellence.
• Have opportunities for professional development and career growth.
• Enjoy competitive compensation, excellent benefits, and work-life balance.
Join our team of experts and apply now!
Questions about the position? Ask them to Chris Seelig, Director Consulting Services, Retail and Consumer Services, via chris.seelig@cgi.com.
For more information about the application procedure, please contact recruiter Fabienne Philips fabienne.philips@cgi.com
We do not collaborate with external recruitment agencies. Therefore, unsolicited acquisition is not appreciated.
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