Description As an Strategic Account Manager, you’ll work directly with sellers to provide guidance, support, and insights to expand and drive growth across their Amazon businesses. On a day-to-day basis, this looks like reaching out selling partners in US to expand their business across other countries, building and executing strategic joint business plans; exploring innovative ways to identify and execute new selection, merchandising, traffic and conversion drivers; and operational improvement opportunities. You possess strong client management skills with the keen ability to leverage data to identify and prioritize the right inputs and outputs to deliver value and growth for our sellers. You can manage multiple workflows in a fast-paced work environment and actively participate in continuous improvement initiatives to multiply impact beyond your portfolios. Above all, you should demonstrate a high level of ownership and the ability to embrace and navigate ambiguity and complexity. You are agile, inventive, and an advocate for your sellers’ experiences in the Amazon store. If you are interested in growing Amazon’s leading brands, then we’re interested in you. Key job responsibilities • Analyze data and trends to identify, action, and/or influence long term in order to maximize potential for your assigned portfolio of Sellers. • Lead business strategy development and design long term account plans, collaborating effectively with cross-functional teams and your Sellers to find joint areas of opportunity to drive customer success with Amazon. • Build effective working relationships with your Sellers; be a trusted advisor and a business advocate. • Play a “consultant” role with oversight of key strategic activities that are underway for the Seller, following up, escalating, and clearing blockers as appropriate across multiple organizations. • Advocate as the voice of the customer internally, using data and anecdotes to drive prioritization, to deliver value across a larger customer set. • Act as a thought leader in defining success criteria, understanding business needs of Sellers, and improving team efficiency in an ever-changing business environment Basic Qualifications - 2+ years of sales or account management experience - 2+ years of digital advertising and client facing roles experience - Experience with Excel - Experience analyzing data and best practices to assess performance drivers Preferred Qualifications - Experience analyzing key open issues and resolution metrics for each of the managed accounts - Experience in relationship management within technology, start-ups, or SaaS Platforms Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.