Overview With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the retail, commercial, food service, educational, healthcare, and industrial markets. WHY JOIN US We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include: Competitive pay from $90-120K Medical, Dental, Vision and Prescription coverage Paid vacation and holidays 401(K) match Life insurance, AD&D and long-term disability Tuition reimbursement Opportunities available nationwide Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more Pet Insurance Legal Plan, and ID Theft Protection JOB SUMMARY The Strategic Account Manager is responsible for maintaining and expanding relationships with Strategic customers, ensuring that the annual revenue plan and margin goals for all assigned accounts are met. Responsibilities Responsible for achieving annual revenue and margin goals of all products (i.e., service, construction, energy, and engineering) for assigned accounts. Establishes and builds relationships with all key customer contacts and decision makers required to sell all CoolSys products and services. Establishes and maintains customer contact information in Salesforce.com. Responsible for developing and updating annual account plans in salesforce.com, for each assigned customer. Acts as the conduit for the customer on communicating administrative and operational issues to the appropriate CoolSys commercial operations and/or operations resources to ensure issues are addressed in a timely manner. Responsible for working with Sales Operations on the execution of service contract RFP processes for renewal of existing service contracts with assigned customers, including providing sales-related information required by the RFP. Responsible for ensuring visibility to all relevant bid and/or negotiated installation opportunities from assigned accounts, within our footprint. Reviews estimates developed by the estimating team; acts in a consultative role, as needed, for estimate development, manages the sales/Ops pre-bid process per the approved SOP, and prices bids for submittal to customers, negotiates pricing on installation projects with end customers and/or general contractors, when available, within approved margin guidelines. Ensures installation sell margins are in compliance with margin guidelines for all construction bids and that all upfront sales processes (e.g., pre-bid and turnover meetings) are being followed. Complies with all required sales processes, including Safesforce.com and ProjectMates. Identifies and acts on new sales opportunities within existing assigned accounts. Proactively assesses, clarifies and validates customer needs on an ongoing basis, and leads the solution development efforts that best address customer needs. Works with the Business Development Team to coordinate the transition of new customers when new customers are added to SAM’s assigned customer list. Performs other duties as assigned. Qualifications Bachelor’s degree in Business, Marketing or related field, preferred. Minimum of 3-5 years Regional and/or Strategic Account Management and sales experience. Experience with contract negotiations, forecasting and budgeting required. Must have strong relationship building and management background. Proficient with CRM (Salesforce, Gold Mine, etc.) Ability to travel up to 30%. Excellent communication and presentation skills. Knowledge of construction and service industry a plus, including principles and practices related to project estimation, labor forecasting, and building permits. Knowledge of commercial refrigeration and HVAC equipment and industry, preferred. Join Us Today, there are 27 different companies that make up the CoolSys family of brands. Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth! Connect with us on Facebook and Twitter. CoolSys is an EEO/AA Employer.  All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.   Pre-employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions. CoolSys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.