Strategic Account Manager
Brady Corporation
What We Need:
Brady is seeking a Strategic Account Manager (SAM) to join our Healthcare Team. The SAM is a critical role that will be central in driving growth of the healthcare division. The position will be a highly visible role to senior leadership within both PDC and in customers’ organizations, requiring excellent customer-facing as well as internal stakeholder management skills. A successful SAM will understand customers’ clinical, economic, and business needs and align PDC resources from across the organization to deliver impactful solutions resulting in new business growth for the company. The BDM will develop key relationships with executive decision-makers at key IDNs, GPOs, contract portfolio managers, group buy managers, and other key members of our IDN and GPO community.
The SAM will be expected to drive Sales Results at targeted Strategic IDNs.. The SAM will partner with Regional Sales Managers (RMs), Field Sales, and their Inside Sales teams to support new opportunities and accelerate wins. This position is home office based and is required to reside within (50) miles of a major metropolitan national airport.
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What You'll Be Doing:
The Healthcare Strategic Account Manager will play a critical role in driving the growth and profitability of our healthcare solutions. This individual will be responsible for identifying and pursuing new business opportunities, managing key client relationships, and achieving revenue targets.
+ Develop and implement strategic business development plans to achieve revenue and market share goals around top IDNs and Large Opportunities.
+ Own Top IDNs Strategy in Region and Coach FSMs to succeed
+ Focus on top opportunity for growth and bring to a close
+ Identify and pursue new business opportunities within the healthcare sector, including hospitals, clinics, and healthcare providers.
+ Build and maintain strong relationships with key decision-makers and stakeholders in the healthcare industry.
+ Conduct market research to identify trends, competitive landscape, and potential opportunities for growth.
+ Collaborate with internal teams, including marketing, product development, and operations, to develop and deliver tailored solutions to clients.
+ Prepare and present business proposals, negotiate contracts, and close deals to meet or exceed revenue targets.
+ Monitor and report on sales performance, market trends, and client feedback to inform strategic decision-making.
+ Provide regular updates and reports to senior management on business development activities and revenue performance.
+ Support and Represent PDC at Industry Trade Shows
+ Partner with GPO Managers, Regional Managers, Inside Sales Managers to achieve success
+ Take an industry view of our business (GPO, IDN, OEM, Integrator, Consultant, Channel Partner, Etc)
What You Will Need To Be Successful:
The ideal candidate will possess strong sales management skills along with a drive to achieve results. A track record of continuous learning and problem-solving will be necessary to create a culture of true partnerships with top Healthcare IDNs.
The following skills and behaviors will be expected to lead to the achievement of goals around new customer relationships, increased share of business with existing customers, and stronger long-term, profitable business.
+ Strong sense of ownership and a "whatever it takes" attitude towards getting stuff done.
+ Ability to lead and inspire across solid and dotted lines in a way that builds trust and collaboration. Ability to influence and mobilize teams around key missions.
+ Experience developing, negotiating, and managing healthcare contracts and all aspects of the contract lifecycle.
+ Excellent planning, organizing, and leadership skills to manage multiple projects simultaneously including contract negotiations, RFP submissions, bid strategy, contract implementation, competitive conversions, and compliance tracking.
+ Ability to plan and lead executive meetings and business reviews and translate discussion into actions.
+ Communicates with clarity, confidence, and precision to audiences of all levels, internally and externally.
+ Demonstrated knowledge and track record of results in working with hospital executives and key decision-makers including supply chain, clinical leadership, and hospital administration.
+ Strong business acumen; able to think, learn, adapt, and negotiate in a fast-paced environment with both internal and external stakeholders.
+ Intellectual curiosity to identify business challenges and develop creative solutions, strategies, and tactics.
+ Ability to understand complex customer needs and align PDC and Brady capabilities to position differentiated products and solutions.
+ Ability to identify and analyze customer data and trends to develop sales strategies.
+ Adaptable to changes in strategy and direction with experience navigating complexity with high drive to execute for results.
+ A Bachelor's degree is required; an MBA a plus
+ Must have a track record in increasing sales volume. Proven track record of driving new business growth throughout the entire sales process.
+ 5+ years of demonstrated healthcare, and contracts administration experience; ability to manage large complex RFPs
+ Knowledge of the healthcare market and interaction between hospital systems and suppliers
+ Excellent spoken, and written communication, interpersonal, and relationship-building skills
+ Willingness to travel up to 50% of the time
+ Results-oriented, resourceful problem-solver, comfortable working in a high-growth, fast-paced, and demanding environment.
+ Able to move quickly, and communicate effectively with excellent and thoughtful verbal and written communication skills.
+ Able to adapt communication and leadership styles. Comfortable with ambiguity and uncertainty.
+ Able to listen effectively, build relationships, and continuously improve to understand and meet customer needs more effectively.
+ Excellent organizational skills with ability to juggle and prioritize projects in a dynamic, fast-paced, and deadline-driven environment.
+ Proven track record of meeting and exceeding goals.
About Us: Who we are:When hospitals, schools, hotels, and even music festivals need to identify the people coming through their doors, they rely on PDC's expertise and solutions. As part of Brady Corporation's global portfolio of brands, PDC is a leader in identification solutions serving healthcare, government, education, entertainment and hospitality. PDC's breadth of products, from patient identification to music festival wristbands, are an integral part of Brady's identification solutions. But PDC's products and solutions are just one element of the Brady story. From the depths of the ocean to outer space, from the factory floor to the delivery room - Brady is just about everywhere you look. Companies around the world trust us because of our deep expertise and knowledge across a wide range of industries and applications - powered by our world-class manufacturing capabilities. We have a diverse customer base in industries including electronics, telecommunications, manufacturing, electrical, construction, healthcare, aerospace and more. As of July 31, 2024, Brady employed approximately 5,700 people worldwide. Our fiscal 2024 sales were approximately $1.34 billion. Brady stock trades on the New York Stock Exchange under the symbol BRC. You can learn more about us at www.bradycorp.com. Why work at Brady:A career at Brady means working for a global company that has thrived for over 100 years, and whose innovative spirit drives our future growth. And as a member of the PDC team, you'll get to represent a company with unique brand recognition across several industries. Brady offers competitive pay and great benefits, supported by a culture that encourages collaboration and innovation. We strive to foster an inclusive workplace where diverse talent can learn, grow, and succeed. And with deeply rooted values, no matter where you work at Brady, you'll feel connected to the community through our charitable contributions and opportunities to give back. Our headquarters are in Milwaukee, Wisconsin, but we have more than 70 locations globally, giving our employees the opportunity to work with colleagues around the world.
Our Benefits:
+ Comprehensive insurance coverage starting on your first day of employment, including medical, dental, and vision
+ Generous 401(k) with company match
+ Paid time off and holidays
+ Opportunity to participate in incentive programs for all full-time employees
+ Family planning benefits including paid parental leave, fertility coverage, adoption and surrogacy assistance
+ Education reimbursement opportunities
+ Scholarship program for children of Brady employees
+ A variety of Employee Resource Groups to provide you with unique networking, development, and volunteer opportunities
+ Employee Assistance Program and related wellness programs (mental and behavioral health, family counseling, financial management)
+ Dress-for-your-day dress code
+ Charitable contributions matched through Brady's Matching Gift program
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