Atlanta, GA, 30309, USA
43 days ago
Strategic Account Manager - Security/Global Accounts
As a Strategic Account Manager, you will maintain client relationships with key target accounts that have a strategic impact on the long-term success of the organization. You will identify cross/up and repeat sales opportunities and will work to resolve any issues or concerns to ensure customer satisfaction. **Responsibilities:** + Works with the Sales team to create and support the execution of the strategic account plans at key, named accounts. + Drives new business development by researching, qualifying, contacting, presenting, and closing new clients based on an assigned territory or market segment. + Continuously develops relationships with priority customer stakeholders, understands their key business issues, and recommends ways to deliver value. + Liaison between the field and Global Accounts teams as it relates to pursuing new agreements, Value-Add/Total Cost of Ownership (TCO) commitments and increasing customer wallet-share. + Maintains and manages a pipeline of opportunities at named accounts, including renewals, projects, and share improvement opportunities. + Communicates customer activity, opportunity status, renewal status, and strategic plan progress to management. + Participates in solution development efforts that best address customer needs. + Engages supplier sales resources to enlist their support and create solutions. **Qualifications:** + High School Degree or Equivalent required; Bachelor’s Degree preferred + 5+ years proven sales experience in outside sales or 3+ years strategic account and/or sales management + History of success maintaining and developing key relationships + Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods and coordination of people and resources + Ability to understand where potential exists in assigned accounts and can recognize and create opportunities + Excellent communication and interpersonal skills with an aptitude for building strong client relationships + Strong negotiation and problem-solving skills + Proficiency with CRM software and Microsoft Office + Self-starter and able to work efficiently under pressure + Experience in executing in a matrix organization managing multiple stakeholders and projects + Ability to travel up to 25% _\#LI-AV1_
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