Casella Resource Solutions (CRS) is seeking a qualified candidate to perform account retention activities forlife sciences manufacturing customers. In this role, the candidate will be responsible for managing, monitoring and overseeing day-to-day operating requirements while creating incremental value through innovative solutions which maximize value to the customers and Casella.
Key Responsibilities Management, oversight and program retention of accounts in our National Accounts businessMaintains close business relationships with all key-decision makers and establishes new relationships as applicable. Supports contract performance and management, while monitoring and managing account profitability, EBIT performance, performance to budget, etc.Drives new revenue growth by creating strategic plans to uncover new business opportunities.Leads and drives internal and external meetings as applicable.Effectively communicates and exchanges account information between involved Casella operating entities.Continually advances and implements innovative new solutions for maximizing value to customers and profitability to Casella.Identifies cross selling opportunities with other Casella lines of business.Leverages Casella’s Sourcing capabilities to provide 3rd party services and develop alternative outlets for designated material streams.Executes Business Reviews with customers to grow insight on Casella programs and track continuous improvement and value added programs on a Monthly, Quarterly and/or Annual basis.Develops, executes and maintains account specific plans and continuous improvement plans for each customer alongside the Senior Business Development Manager.Actively uses the CRM system and participates in inter-regional sales initiatives (or equivalent opportunities as applicable). Education, Experience & QualificationsThe successful candidate will have a bachelor’s degree or equivalent experience, a minumim of 3-5 years of business to business sales or customer service, a history of succeeding in collaborative environments, a valid driver’s license, and the ability to travel up to 25% of the time. Strong interpersonal and strategcic selling and negotitaion skills, a demonstrated sales results, the ability to qualify, develop and manage business opportunites, and experience or interest in an environmental or sustainability field is preferred.
Excellent verbal, digital, and written communications skills, strong organizational and planning skills, proficiency in the use of Office 365 and related platforms and an understanding of social media communication strategies and tactics are expected.
AttributesResourceful, customer-focused individual who has the ability to see the larger picture while focusing on detailed information and is adept at building and maintaining relationships, developing trust, and achieving business and sales results.
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Casella Waste Systems, Inc. is an equal opportunity employer. We are committed to creating an environment of inclusion and mutual respect where opportunities are available to all applicants and team members without regard to race, religion, color, national origin, gender, gender identity or expression, sexual orientation, genetic information, military and veteran status, status as individual with a disability, or any other characteristic protected by federal or state laws. We believe that diversity and inclusion among our team members is critical to our success as a company and we seek to recruit, develop, and retain the most talented people. Application FAQs
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