We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care.
Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs.
Work Type
This is a Hybrid role (8-10 days in office per month) and can be based out of one of our Hub offices located in New York, NY, Loveland, CO, or Fountain Valley, CA.
Job Purpose/Overview
The primary responsibility of the Strategic Accounts Project Coordinator (SAPC) is to provide project and operational coordination to the strategic account team supporting Mars Veterinary Health (MVH). The SAPC is a change agent who is passionate, has high energy, and the desire to drive multi-faceted, complex projects with the goal of delivering value to the sales organization. The SAPC will be accountable for overall projects from initiation to completion, ensuring these projects are on time, on budget, and deliver on target milestones. The successful candidate demonstrates project coordination skills utilizing project management tools and processes. The SAPC also helps achieve departmental goals by delivering projects that provide internal functional process and communication efficiencies, ultimately bridging communication between the Strategic Account Representatives (SARs) and internal support functions. This will ensure SAR activities are focused on strengthening partnership with MVH clinics and driving revenue growth.
Essential Duties and Responsibilities
Develop and maintain MVH sales project plans and reporting documentation as necessary to ensure timely communication and successful delivery of assigned projects
Ensure projects are planned and executed with a defined process and meet quality standards
Develop and maintain a communications plan and keep Strategic Account Managers apprised of project plans and related implications
Maintain a strong understanding of internal communication pathways
Prepare and maintain project documentation, such as, initiation, delivery plans and budgets
Facilitates internal communication and develops processes to efficiently resolve workflow bottlenecks within Antech, with ultimate goal of helping SARs limit inefficiencies and focus on revenue-driving work.
Responsible for maintaining, and nurturing, communication streams with, but not exclusive to, the following internal departments: Billing, HESKA In-House Support Team, Customer Support, Healthtracks, Lab Operations, Professional Service Veterinarians, Project Managers, Antech Imaging, Data Analysts (Salesforce and PowerBI), and Product/Service Managers
Build and maintain relationships with Strategic Account Representatives to foster mutuality
Cultivate and maintain a well-rounded knowledge of the daily operations of the reference laboratory, In-house diagnostics, and Antech Imagining.
Possess strong problem-solving skills but is also able to effectively route issues to the proper personnel for resolution.
May be asked to participate in other initiatives, special projects and other duties as assigned.
We share a collaborative obligation to ensure that we conduct ourselves in the utmost ethical manner and that we hold each other accountable to the values and standards of the organization. Every employee has the responsibility to ask questions, seek guidance, and report concerns and/or violations of company policy or ethical standards. Antech Diagnostics has several processes in place to communicate with leadership and expects that employees will have a commitment to integrity and uncompromising values.
Education and Experience
Bachelor's degree (Animal Health, Biological Sciences, Lab Sciences or Business-related field).
Minimum 1 year project coordination experience in a service industry, preferably Animal or Human Healthcare, Pharmaceutical Sales, or Capital Equipment, is required.
Minimum of 2 years of experience as a veterinary technician, laboratory technician or medical assistance and/or 2 years of knowledge in Veterinary Diagnostics services is preferred.
Knowledge, Skills, and Abilities
Ability to multi-task – Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration
Organizational Discernment - Strong understanding of internal departments and responsibilities to expedite results.
Analytical Thinking – Effective at acquiring an understanding of a problem or situation and developing an approach to interacting with the situation
Interpersonal and Influencing Skills; ability to work with others to achieve desired outcomes, resolve conflicts effectively and hold self and others to commitments
Communication skills – Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly, spells commonly used English words and job specific terms Demonstrates exceptionally strong written and verbal communication skills.
Organizational ability – Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order
Problem solving skills – Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions
Computer skills – Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, Power Point, PowerBI, etc.
Ability to understand differences in tests, methodologies and profiles that are offered by Antech reference laboratory and in-house diagnostics.
Ability to understand Antech Imaging services and Sound Technologies
Proven ability to work with internal functional teams
Ability to travel to attend team meetings.
Travel
There will be some travel and overnight stays associated with hospital visits and meetings, up to 15% of the time.
Working Conditions
The associate is regularly required to apply manual dexterity, including hand/wrist flexibility, for computer keyboarding. The associate frequently is required to sit for extended periods of time, stand, walk, and reach with hands and arms. The associate is frequently required to hear and speak in order to use the telephone, make presentations and communicate with people in an office or virtual environment. The associate is occasionally required to sit and stoop, bend, kneel, or crouch. The associate must occasionally lift and/or move up to 15 pounds.
The associate will primarily work in a typical office environment or a remote home office. The noise level in the work environment is usually moderate. The associate will be required to use a computer, spreadsheets, data base management, email, video conferencing and the Internet. The associate is frequently required to use a calculator; fax, copy machine, and phone system. The associate must occasionally use media equipment such as an overhead projector, PowerPoint, and Microsoft Teams. Environment where pets are present
Pay Range & Benefits
The Target Base Pay Range for this position is $57,400 - $71,700 annually. At Antech, pay decisions are determined using factors such as relevant job-related skills, experience, education, training and budget. The range may also be adjusted some for geographic location.
Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates.
All Full-time associates are eligible for the following benefits and more:
Paid Time Off & Holidays
Medical, Dental, Vision (Multiple Plans Available)
Basic Life (Company Paid) & Supplemental Life
Short and Long Term Disability (Company Paid)
Flexible Spending Accounts/Health Savings Accounts
Paid Parental Leave
401(k) with company match
Tuition/Continuing Education Reimbursement
Life Assistance Program
Pet Care Discounts
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers.