Strategic Delivery Lead - HBMX Head of Transformation Oversight Office
Role purpose
The HSBC Mexico (HBMX) Transformation Oversight Office is a special unit operating under the Office of the Mexico CEO with a Board mandate to successfully provide oversight, shape, and deliver HSBC Mexico’s most strategic programmes as agreed with the Global Executive Committee (GEC) in Oct 2024, including outcomes such as re-shaping the business, de-risking Wealth Personal Banking (WPB) and fixing the foundations.
This role reports directly to the HSBC Mexico Head of Transformation Oversight Office and is highly visible to HSBC Mexico Executive Committee (ExCo) and HSBC Group. The job holder has substantial autonomy and authority and ensures that tough questions are raised and answered in a constructive environment focused on business success.
Main activities
Ensure that cross line of business, high priority strategic initiatives are governed, reported, and executed successfully, in line with financial constraints and within any specific risk appetites.Lead as strategic partner to workstream leads by identifying opportunities, constructively challenging conventional thinking and helping to shape the execution of their strategic change needs with a focus on delivering the desired customer, colleague, operational and financial outcomes. In-directly lead teams who are accountable for strategic actions. This will include quality assurance, overseeing high value improvement initiatives and creating an environment for development and capability uplift within the Bank.The role holder will need to be conversant with all facets of the strategic change process including, initiation of programmes, designing an approach and plan, defining the business needs as well as delivering programme outcomes and ensuring benefits materialize. They will need to be well informed about emerging technology and innovation how this can be applied to solve challenges and improve the quality, efficiency and effectiveness of the Bank’s proposition and customer and colleague experience.