About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

Accountable and experienced deployment for all aspects of the engagement as the single point of deal quality, governance and cadence for the customer and the primary interface back into Lumen. Provides leadership across service strategy, service design, commercial framework options and heavy management of service operations across all areas of Lumen services.

The Main Responsibilities Required to manage larger pursuits and more complex deals with all aspects of the pursuit, plan/prioritize opportunity and account engagement leveraging SET methodologiesPrimary presenter when meeting with customer executives and partner with account teams to define pursuit success metrics/solutions/modelsDemonstrate experience in opportunity financial performance to ensure project/program viability and profitabilityCreate and present business cases, commercial models, and architectural solutions to RVP and account teamsLead Commercial Design Tower, develop commercial/pricing strategy and related models in collaboration with financeNavigate Lumen Legal, Operations, Finance and Executive business prioritiesEscalate internally for Executive, Business Unit, Segment Leader, Account Team for alignment to customer objectivesIdentify business risks and collaborate to resolve gaps of Lumen business models with cross functional organizationLead overall contract negotiations inclusive of business elements, commercials, etcPresent overall solution to Lumen BE Executives, the Deal Quality Assurance committee,  and the customer.What We Look For in a Candidate

Minimum skills required to perform in this role:

8 years of relevant job experience with similar essential dutiesThe ability to demonstrate translating customer drivers to differentiated value positioningInternal selling: fostering advocacy and buy-inInternal and external financial analysis and market acumenProject/Program management exposure and experienceService transition planningContract negotiation skills

 

Preferred:

Bachelor's degree or equivalent combination of applicable education and experience required; MBA or related graduate degree preferred.Demonstrated technical sales experience (at least 8 years) in telecommunications sales and solution leadership experienceExperience leading teams that have sold complex solutions and servicesExceptional strategic planning, solution management and contract/service negotiations skills.Experience in consultative sales techniques and account planning including account profiling, account positioning strategy, customer needs analysis, sales opportunity development, service improvement planning, and long-range account management strategies.A record of accomplishment for consistently exceeding sales and revenue goals.Experience at being a strategic member of sales team who contributes significantly to growth and development of the business.High energy level and demonstrated drive to succeed.Legal Statements

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges
$126,000 - $210,000 in these states: AZ 
$132,300 - $220,500 in these states: CO 
$138,600 - $231,000 in these states: CA 

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

What to Expect Next

Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.

Requisition #: 335862

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Salary RangeSalary Min :

126000

Salary Max :

231000

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Application Deadline
12/03/2024