Strategic Engagement Manager 

Onsite requirement twice a week in Rosemead, CA

 

Why WWT?

Founded in 1990, World Wide Technology (WWT), a global technology solutions provider leading the AI and Digital Revolution, with $20 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

 

With nearly 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and leadership focus on diversity and inclusion. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities.

 

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

Why should you join Strategic Resourcing?  

Our Strategic Resourcing team consists of business leaders with decades of experience in services management, IT resourcing, engineering, professional services and customer satisfaction. They’ve helped organizations of all sizes, across industries, find and vet talent, fill skills gaps and accelerate mission-critical outcomes. 

What will you be doing? 

The Strategic Engagement Manager will work with internal partners and customers to provide qualified staff for our Strategic Resourcing engagements.  Additionally, the manager will be responsible for developing a strategy and plan to handle future growth in the various technical verticals through capacity planning, training, and process improvement.  The successful manager will also provide leadership, mentorship, and guidance to the engineers as they execute their assigned engagements. 

RESPONSIBILITIES: 

Manage consultants who have been placed onsite with customers  Onboarding, regular meetings and communication, status reports, etc.    Function as the escalation path for ANY issues for both resources and customers  Encourage use of WWT tools and processes, and encourage resource involvement with other teams within WWT Responsible for staffing projects and managing utilization for customer engagements  Capacity planning and forecasting for future engagements  Coach and mentor engineering staff on PS best practices  Consistently reinforce WWT and our Core Values EM establishes solid relationships with the Customer & the Account Management teams  Regular check-ins, manages issues/concerns, and provides feedback to customers and team members Provide weekly status reports to sales account teams and customers  Build relationships with entire sales cycle – CSE/CSE Managers, AM’s, Hiring Managers, etc.   Grow the staffing business through continued displays of adding value to the customer.  Ascertain additional staffing needs or business opportunities and understand the customer environment, upcoming projects and client initiatives that WWT might be able to assist with.  Relay this to Managing Consultants and the Account Teams