Hi there! Thanks for stopping by 👋

Are you looking for a new opportunity or just exploring the market? You might be in the right place!

We're seeking a Strategic Implementation Coordinator to join our Customer Implementation team.

In this key role, you’ll orchestrate strategic account implementations, ensuring seamless collaboration between sales, customers, and operations.

 

What You’ll Be Doing:

Project Management: Lead our project management process, assigning new projects to consultants and following internal procedures. Gatekeeper Excellence: Bridge Sales and Implementation, aligning projects with premium packages and assisting the Sales team to secure key deals. Documentation & Compliance: Ensure projects are documented, compliant, and feasible within timelines. Implementation Tracking: Monitor key implementations and rollouts, resolving blockers and providing status visibility. Customer Journey Advocate: Enhance customer journeys, promote our product, and expand our base through exceptional service. Innovation & Improvement: Drive projects to innovate and refine internal processes, ensuring a top-notch team experience and success.

What You’ll Bring:

In-depth knowledge of the hospitality industry Expertise in managing multiple implementation projects for high-end customers Highly organized, self-motivated, and eager to learn Excellent communication and presentation skills  Strong attention to detail and focus on customer experience Soft skills in communication, training, and management

Even Better If You Have

A passion for technology Technical or hardware installation/support skills Networking knowledge Experience in POS, SaaS, networking, and/or software

We believe you're more than your CV. Unsure if you fit? Hit ‘Apply’ and give it a try!

 

Apply now and make a difference with us!

What’s in it for you?

Come live the Lightspeed experience...

Ability to do your job in a truly flexible environment; Genuine career opportunities in a company that’s creating new jobs everyday; Unlock your potential with our growth program, paving the way for promotions and career advancement; Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

Lightspeed share scheme (we are all owners) Flexible Paid Time Off - providing you the freedom to take time off however you like Private Medical Insurance and cash health plan for optical, dental and more. Health & Wellness Credit- expense up to 400 GBP per year towards your gym membership, yoga classes, a new bike or whatever else you do for your health  Mental Health Support through the LifeWorks and Modern Health Apps- whether it is meditation, coaching or counseling you need - each employee gets access to this platform  People Experience - Our PX benefit allows you to work from pretty much anywhere in the world for 60 days a year  LinkedIn Learning: At Lightspeed we believe in having a growth mindset, we provide free access to LinkedIn learning along with your career GPS to help you learn & grow Time off to volunteer and give back to your community Transit benefit - if you travel by public transport to our Belfast office A variety of drinks & snacks in our offices

#Operations #Projectmanagement #Sales administration