BGIS is currently seeking a Strategic Information Manager to join the team, Remote, US. 

BGIS is a leading provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strategic workplace consulting, real estate services and capital planning. Its range of solutions, supported by efficient systems, processes and people, enables it to create and optimize places that work for its clients. The team is dedicated to inspiring better business performance and helping clients focus on their core businesses. 

Summary:

The Strategic Information Manager is responsible providing business support in areas including but not limited to service delivery governance, service level performance measurement, management of account level change process, identifying and developing value creation opportunities for the client.

 Key Responsibilities Governance

Ensure data accuracy and integrity through robust validation processes and troubleshooting. Engage in client meetings to understand requirements, propose solutions, and facilitate execution with account and product line teams. Audit team performance to ensure compliance with internal processes and service delivery standards. Collaborate with stakeholders to maintain data integrity in operational databases. Drive process and technology improvements by identifying and implementing innovative solutions.

Service Level Performance Measurement

Design and maintain interactive dashboards using BI tools (e.g., Power BI) to provide insights into facility operations, energy usage, and maintenance performance. Develop and monitor KPIs, such as energy efficiency, asset uptime, and budget adherence. Conduct competitive analysis and benchmarking to identify improvement opportunities. Partner with clients and leadership to establish performance metrics and improvement targets. Analyze performance gaps, conduct root cause analysis, and recommend actionable solutions. Monitor progress on action plans to ensure successful outcomes.

Account-Level Change Management

Optimize workflows by recommending data-driven process improvements. Support account-level changes by assessing impacts and ensuring timely execution. Oversee the change process, ensuring stakeholder alignment and adherence to service-level requirements. Collaborate on amendments to master service agreements as needed.

Value Creation

Work closely with facility managers, engineers, and leadership to deliver tailored analytics solutions. Identify cost-saving opportunities and efficiency improvements through data analysis. Develop business cases and roadmaps to drive value creation aligned with client goals. Present recommendations to clients and secure approvals for implementation.

Process Improvement & Strategic Initiatives

Leverage statistical models and machine learning to predict equipment failures, energy trends, and budget variances. Support sustainability initiatives by analyzing energy consumption and environmental data. Lead process audits, refine workflows, and drive adoption of improved processes. Contribute to strategic initiatives by conducting value analysis and monitoring execution. Stay ahead of industry trends to propose innovative solutions and share best practices through the Strategic Information Management Council.

Reporting & Analysis

Aggregate data from CMMS, BMS, IoT sensors, and financial systems to create unified operational insights. Deliver on-demand analytics and reporting to address client needs and escalations. Prepare reports and analyses for quarterly business reviews. Train internal teams on BI tools to empower data-driven decision-making.

Knowledge & Skills

University graduation More than five years of strategic analysis, business analysis or continuous improvement work experience Prior dashboard design and development experience with Power BI or similar Business Intelligence software Exceptional business acumen Expert level business and strategic analytical abilities Creative, innovative, out-of-the-box thinker Exceptional problem solving and solution identification and development abilities Exceptional organizational, multi-tasking abilities Expert level ability to influence and persuade without authority Expert ability to establish strong partnerships with the client representatives at the senior management to executive management level Exceptional client service orientation Exceptional interpersonal skills Exceptional verbal and written communication skills Exceptional collaborative skills Experience with designing workflow automation an asset Ability to travel 10% of the time

Visit us online at https://www.bgis.com/us/careers.htm for more information. 

Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement.

The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training.

BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who the source of our strength has always been. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence. 

This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.

Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind.

BGIS is committed to fair and equitable compensation practices. BGIS has different pay ranges for different work locations within the United States which allows us to pay team members competitively and consistently in different geographic markets. The applicable base pay range will depend on what ultimately is determined to be the candidate’s primary work location.  

The salary range for this exempt position in the US is $80,000-$90,000

A candidate’s salary offer is determined by various factors including, but not limited to, relevant work experience, knowledge, skills, abilities, education, certifications, licenses, and location.

BGIS offers a comprehensive benefits package including medical, dental, vision, prescription coverage, health savings account, flexible spending account (both healthcare and dependent), 401(k) with a Company match, Paid Time Off, paid company holidays, short term and long-term disability, life insurance, employee assistance program, tuition reimbursement, paid parental leave, gym membership discount and team member referral bonus.

Our dedication to the principle of pay equity is steadfast. We believe in equal pay for work of equal value.  

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