Jacksonville, Florida, United States of America
6 hours ago
Strategic Planning and Product Engagement Lead

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor's Degree

Travel Percentage :

15 - 25%

Job Description

The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact–in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we’d like to know: Are you FIS?

About the team:

Join our Banking Solutions team! Our Banking Solutions organization generates about 70% of FIS' total revenue and supports clients providing core, digital, wealth, retirement, payments, and commercial & back-office solutions and services.

About the role:

As part of the Banking Solutions Communications & Engagement team, you’ll be a key contributor responsible for connecting with the segment’s more than 25K colleagues and partners. Working as part of the Banking Solutions Chief of Staff team, you’ll be responsible for building and overseeing the execution of the Banking Communications & Engagement plan to drive a deeper understanding of our strategy and successes. You’ll collaborate with cross-functional partners in the Banking lines of business, Corporate Communications, Sales, Development and Client Experience to ensure messaging is timely, relevant and accurate.

What you'll be doing:

Drives strategic communications plan across multiple channels, including newsletters, organizational announcements, invitations and ad hoc messages to support company and segment objectives.Works closely with stakeholders to consult on appropriate messaging, timing, audience and channel to meet objectives.Plans and drives execution of engagement calendar of virtual, in-person and hybrid events, including Town Halls, leadership meetings, on-campus activities and more.Creates agendas, PowerPoint presentations, talking points and executive prep materials for events.Coordinates projects and oversees all phases of production, e.g., planning, writing and producing with internal and/or external partners. Performs staff leadership role and promotes motivation through effective management and mentoring.

What you bring:

Bachelor’s degree in communications or the equivalent combination of education, training, or work experienceExperience using Canva and FirstUpAt least 7-10 years of experience including banking and/or financial technology industryProficiency in communication practices and techniques and knowledge of project management methods and techniquesHigh attention to detail and strong time management skills, with the ability to manage and prioritize multiple competing deliverablesExperience supporting a senior executive and communicating to a broad, diverse audience is essentialPrior experience leading a high performing, cross-functional team and leveraging resources effectively and efficientlyThe ability to think outside the box and deliver creative solutions and an eye for design, with the ability to tell stories creatively using graphics

What we offer you:

At FIS, you can grow your career as far as you want to take it. Here’s what else we offer:

Opportunities to make an impact in fintechPersonal and professional learningInclusive, diverse work environmentResources to give back to your communityCompetitive salary and benefits


Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here


For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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