Strategic Director – Communications Portfolio

Provide sales and commercial support to non IT buyers in network engineering and contact center transformations in Communications Industry. Work with clients on achieving growth of network engineering business.

Key Responsibilities:

Business

Acts as the leader of the account to drive new, renewal, and expanded business opportunities, revenue streams, profitable growth, and client satisfaction for the named solution portfolios Regularly reviews account performance metrics with senior management, engagement, delivery, operations, and finance teams to optimize account performance Leads metrics used to measure contribution to the growth of the client’s business and company performance Runs account P&L to meet or exceed specified revenue and profitability targets Provides timely reporting and actionable insights on sales and customer-related issues or concerns, and works with engagement and delivery leadership to resolves outstanding account challenges Applies appropriate tools, processes, and methods to ensure consistent, effective execution of tasks (e.g., WinZone, Client Value Framework, Client Messaging Framework)

Expertise

Stays current with industry trends, market developments, and technology changes with the potential to impact the client’s business Develops, through research, a profound understanding of the client’s industry, business, philosophy and culture Apply sales insights to motivate service lines to support account growth activities and service innovations Monitors competitive strategies, tactics, and offers to position Cognizant uniquely against the competition Ensures the relevance of Cognizant offerings to clients by maintaining a solid understanding of Cognizant’s strategies, portfolios, and partners

Relationships

Acts as a trusted adviser to clients, builds and leverages C-level account networks, and maintains excellent client satisfaction Meets regularly with client decision makers and influencers to influence client business agendas and investments Establishes trusted relationships with partners and decision makers Builds and maintains effective communication between Cognizant engagement teams and client organizations Build positive relationships with industry advisors and analysts

Sales

Formulates winning long-term account growth plans through collaboration Drives business growth into the client’s business eco-system Develops strategic partnerships and alliances Develops strategic sales opportunities, and coordinates the business, operations, and technical expertise needed to qualify and bring those opportunities to successful closure Leads sales opportunities and resources to balance short- and long-term objectives

Leadership

Establishes high-level and tactical relationships with internal Cognizant collaborators to ensure account success (e.g., sales, operations, marketing, on-shore & off-shore delivery) Supports recruitment of dedicated account team members to continually grow talent pool Develops the account team and broader client partner community through coaching, mentoring, and the communication of standard processes Builds a culture and working environment for account teams that embodies Cognizant’s values and vision Drives sales team skill development initiatives and facilitates relevant training opportunities Drives the communication strategies, events, and coordination requirements needed to improve teamwork between account and delivery teams

Experience

Required

10+ years of industry domain experience with at least 10+ years in account management and business development roles Experience in running large, multimillion-dollar client P&L, including reporting and metric assessment Strong background of leading different selling contexts, ranging from sales, new sales, sales programs, and existing annuity business Extensive experience in positioning and selling Network Engineering & operations Bachelor’s degree in technology or science, or equivalent experience

Preferred

10+ years of executive selling experience in an industry-relevant consulting firm or professional services account engagement role Experience with large, extensive, global clients involving globally complex deals In-depth understanding of the client business, technology, and services sales domains to be selling into Experience in off-shore delivery models and globally dispersed teams Master’s degree in technology, MBA degree, or equivalent experience

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

Cognizant is a global community with more than 345,000 associates around the world. We don’t just dream of a better way – we make it happen. We take care of our people, clients, company, communities and climate by doing what’s right. We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, helping organizations modernize technology, reimagine processes and transform experiences so they stay ahead in a fast-changing world.

Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Disclaimer: 
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.