Charlotte, NC, USA
23 days ago
Strategic Resource Manager

ABOUT HUB INTERNATIONAL:

HUB International Limited (“HUB”) is the 5th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 18,000 employees in 500+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.

WHAT WE OFFER YOU:

At HUB we believe in investing in the future of our employees.  Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization.  We offer:

Competitive salaries and benefits offeringsMedical/dental/vision insurance and voluntary insurance optionsHealth Savings Account funding401k matching programCompany paid Life and Short-Term Disability PlansSupplemental Life and Long-Term Disability OptionsComprehensive Wellness ProgramGenerous PTO Package - Vacation, Holiday, Sick, and Personal Time OffGreat work/life balance because that’s important for all of us!Focus on creating a meaningful environment through employee engagement events.The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!Growth potential - HUB is constantly growing and so can your career!A rewarding career that helps local businesses in the communityStrong community support and involvement through HUB Gives

SUMMARY:

The Strategic Resource Manager (SRM) plays a vital role in the growth and development of our operations and sales culture. The SRM reports to the Chief Sales Officer (CSO) and assists Management and Producers to achieve their goals. The SRM also works closely with our corporate headquarters in Chicago to deliver ongoing initiatives to all locations of the HUB region, and is an indirect report to the Corporate Sales Enablement, Vice President. SRMs act as HUB’s sales operations & marketing manager to help generate new business and client retention. They are responsible for educating both Producers and Account Executives on the tools and resources that HUB has to offer, while finding innovative ways to showcase HUB’s unique capabilities.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Sales Operations

Ownership of HUB CRM System, CORE, managing monthly and annual sales reports and auditing integrity of data.Create and review actionable and accurate sales reports and dashboards for CSO regional leadership, and ProducersOwn the end-to-end process of tracking the sales pipeline and operational metrics delivering regular insights to the business; define and deliver techniques to improve the sales reporting process to CSO and regional leadershipWork closely with Operations team to maintain and improve data integration and integrity across CRM and Broker Management systemsAssist with development of scrubbed lead lists, RFPs, capabilities presentations, and benchmarking reports MarketingWork with corporate Marketing & Communications in the creation of and execution of advertisements, microsites, email blasts, and enhancement of Producer social media presenceCreation of custom sell sheets, placemats, and other sales collateral for regional needs and specialtiesDevelopment and creation of multi-media resources including videos and podcasts for the purposes of sales/internal training, success stories, industry expertise, etc.Manage planning and logistics of all local marketing events and seminarsGeneral problem solver and navigator for employees looking for HUB resources

Technology Tools and Resources

Main point of contact for all Producer and Client facing tools & resourcesPresent in-person and webinar hosted training sessions for individual Producers and office locationsCreate and maintain documentation on sales processes, policies, and create and provide relevant sales training materials to assist with onboarding new ProducersMain point of contact for HUB intranet system assisting with navigation and posting regional contentWork with CSO to onboard new Producers and acquired locations to promote their joining HUB

REQUIREMENTS:

Bachelor’s degree from an accredited university preferredProficient-Advanced in Microsoft Office Suite productsExperience with a CRM system, preferably Microsoft DynamicsExperience with Adobe Creative Suite (InDesign, Illustrator, & Photoshop), preferred but not required.Experience with Camtasia Studio, KnowledgeVision/Knovio, or other video creator/editor technology, preferred but not requiredHighly autonomous, able to take ownership of projects from planning through to execution with broad directionStrong data management and analytic skillMarketing solutions mentalityCreative critical thinker and problem solver, breaking complex issues into simple solutionsExceptional communicator with sales teams, account team, leadership, and technical resourcesHighly organized master of multi-tasking with an inherent sense of urgencyUnderstanding of the insurance industry and sales process. License preferred but not required.Good rapport with Management and Producers – they are your customers!

Department Business Operations

Required Experience: 2-5 years of relevant experience

Required Travel: Negligible

Required Education: Bachelor's degree (4-year degree)

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

EEOAA Policy

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We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 or USRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

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