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Job Category

Operations

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce is seeking a dynamic and experienced Strategic Design Senior Manager to lead the development and execution of our strategic initiatives. This role will not only involve crafting innovative strategies but will also require exceptional storytelling abilities to translate complex concepts into compelling narratives through Google Slides and executive presentations. The ideal candidate will work closely with cross-functional teams to ensure alignment and engagement at all levels of the organization.

Strategic initiatives could range from the very tactical to multi-year strategies using data to evaluate business scenarios, business planning, segmentation, efficiency initiatives, process design and technology/tool development. Expectations range from proposals, business requirements, change management plans, custom performance analysis, process documentation, and reporting and dashboards to presentation-ready content including business insights for senior Salesforce leadership.

The successful candidate will have 6-8 years of project management or strategy experience with increasing responsibility. Superb communication, strategy development and presentation skills are a must. The Strategy Design Sr Mgr must excel at problem-solving, feel comfortable diving into data and be able to develop recommendations based on partner feedback to address business issues. Knowledge of Salesforce products desired or experience with comparable enterprise business technology tools. Business analysis background is a plus!

Responsibilities:

Collaborate with leadership to define and articulate the strategic vision and objectives of the organization.

Develop and implement comprehensive design strategies that align with business goals.

Create visually engaging presentations and storytelling materials using Google Slides that resonate with stakeholders.

Analyze market trends and competitive landscape to inform strategic decisions.

Facilitate brainstorming sessions to gather insights and foster collaboration among teams.

Handle multiple complex and strategic projects and initiatives

Communicate risk clearly and take the lead in developing resolution strategies; solicit executive involvement as required.

Leverage data and insights to define and support process modifications and improvements and enable optimal business recommendations.

Partner with enablement teams and field to ensure proper training and change management for all program activities.

Represent the team on broader cross-functional projects involving other parts of the business as needed.

Required Skills/Experience:

Experience in creative design (Google Slides, Lucid Charts, etc)

Presentation skills and conveying the “Why” behind the numbers

Working knowledge of AI technologies, including machine learning, natural language processing, computer vision, and data analytics.

Superb attention to detail, oral, written and presentation skills, confident communicator.

Flexible schedule, the ability to work with our global Renewals teams in different time zones.

Excellent time management skills with the ability to organize and prioritize effectively.

Ability to see the big picture, innovate and adapt to constant change.

Ability to manage multiple priorities and deliver on-time results.

Get it done attitude with a strong sense of team spirit.

Self-starter motivated to go above and beyond the task at hand and succeed in a collaborative, fast-paced environment.

Degree or equivalent relevant experience required. Experience will be evaluated based on the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Desired Skills/Experience:

Fortune 100 management or system integration consulting experience.

Knowledge of Salesforce product and platform features, capabilities, and best use.

Experience with an enterprise CRM or customer service application.

Project Management and Agile methodologies.

Vendor and stakeholder management.

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

For Illinois based roles, the base salary hiring range for this position is $ to $.